Programme Manager: Digital Workspace, Digital Enterprise Services, Data & Digital

Te whiwhinga mahi | The Opportunity

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

Our Digital Enterprise Services team leads the way in merging our ICT infrastructure, reducing duplication to simplify our operations, making things smoother to handle and maintain. We're all about striving for excellence!

Our team plays a crucial role in building a strong digital foundation and ensuring operational success. We're the driving force behind our organisation's modern infrastructure, adapting to evolving technology while ensuring stability, scalability, and modernisation. Our focus is not just on technology but also on delivering top-notch service.

We ve got a lot on our plate! From overseeing the national ITSM and Service Desk functions to managing workspace tools, core infrastructure, integration platforms, and more, we ve got you covered. We re here to build upon our rich history and legacy, ushering in the future with contemporary platforms that seamlessly transition us from the old ways to the new.

As our Programme Manager Digital Workspace, you will be at the forefront of two crucial areas:
People & Programme Management. It s an exciting opportunity where you ll lead a highly skilled team in Digital Enterprise Services through complex service transitions. We re on the cusp of a digital transformation, making your role even more critical.

Your mission? Guiding our talented workforce through this shift, empowering them to embrace new ways of working and broaden their career horizons. From traditional waterfall approaches to agile methodologies, from capital funding to continuous delivery, you ll be instrumental in driving this transition with their full support.

But that s not all; you ll also play a pivotal role in making strategic investment decisions across our digital technologies. Overcoming obstacles and ensuring we make the right choices at the right time is central to your success. Plus, implementing modern delivery methods and breaking down barriers will be equally essential.

Your goal? To ensure that all our programs, projects, investments, and initiatives align with the new digital direction, rather than falling back on old habits. By simplifying our processes and adopting standardised methods, you ll free up resources and accelerate our delivery speed. In addition, you ll foster a culture of connectedness and continuous improvement for our systems and services, always striving to meet and exceed service levels and customer expectations.

As a key contributor to our Data & Digital strategy, you ll represent your domain passionately at our Digital Enterprise Services leadership table. Your leadership will shape how our customers perceive our services, ensuring efficient delivery and clear communication of changes to meet their needs and expectations.

Lastly, your role carries a crucial equity objective: nationalising our digital platform investments to ensure that smaller and rural locations aren t left behind in service development and deployments.

Preference will be given to applications of significantly affected Kaimahi through the change process.

• ICT / Technology professional with proven senior leadership experience and proven track record of leading large, complex mission-critical Information Technology environment(s) e.g., health, telecommunications, or public utility
• Minimum 12 years' ICT experience in ICT. Needs to draw on extensive experience in varied environments, stretching over 12 years.
• In-depth practical understanding of how to accurately plan, monitor and control the delivery of a suite of projects within programme of works utilising earned value disciplines, Agile, Waterfall, Dev Ops or appropriate methods that are fit for purpose for that programme / project.
• Experience with executive and board level engagement, reporting and facilitation.
• Experience in creating and managing an…