Technology Delivery

Specialist, Technology Delivery Role Overview

We are seeking a talented Specialist, Technology Delivery to oversee the successful execution of product and project deliverables for our customers. The ideal candidate will possess a strong blend of leadership, accountability, product development, problem‑solving abilities, and communication skills.

In addition to delivery execution, this role is responsible for coaching Agile teams toward higher levels of effectiveness, fostering psychologically safe team environments, and driving continuous improvement through data‑informed decision making.

The Specialist, Technology Delivery will lead a development team and collaborate closely with other teams to ensure delivery of products on time, within budget and scope. This role plays a critical part in representing and advocating for the Agile team at the program level, balancing stakeholder needs with team sustainability and delivery health.

This role is vital to fostering strong relationships, driving positive change, and enabling teams to deliver high‑quality, customer‑centric outcomes.

• Deeply understand the context of capabilities and epics (created by Product Management) in order to effectively break down, create, and refine user stories with development team members, including clearly articulating functional and non‑functional requirements and user story acceptance criteria.
• Support teams in facilitating Agile ceremonies, including daily stand‑ups, backlog refinement, sprint planning, and sprint reviews.
• Coach Agile teams beyond ceremony facilitation by improving team maturity, enabling self‑management, and guiding teams toward ownership of outcomes.
• Lead and oversee the successful delivery of products, ensuring they are completed on time, within budget, and meet defined quality standards and requirements.
• Lead and inspire project teams, fostering a collaborative, results‑driven culture.
• Promote effective and transparent communication across teams and stakeholders.
• Cultivate a psychologically safe team environment where all voices are heard and healthy conflict is managed constructively.
• Maintain a strong pulse on team health, morale, and engagement, proactively addressing challenges that impact performance.
• Establish and sustain a culture of continuous improvement (kaizen), leveraging retrospectives, experimentation, and feedback loops.
• Promote learning, capability building, and cross‑functional collaboration within and across teams.
• Encourage teams to adopt a mindset of ongoing growth, adaptability, and performance optimisation.
• Prioritize commitments with development teams while incorporating product feedback to maximise customer value.
• Ensure prioritisation decisions optimise value delivery, focusing on outcomes rather than output.
• Partner with Product Management to align team execution with product vision and business goals.
• Effectively communicate work in progress, outcomes, and delivery status to stakeholders, accommodating and negotiating needs while maintaining alignment with organisational priorities.
• Act as the primary advocate for the Agile team, representing team needs, constraints, and trade‑offs to stakeholders and leadership.
• Protect team focus by managing external demands and minimising unnecessary disruptions.
• Identify and manage dependencies collaboratively across teams.
• Proactively coordinate with internal and external teams to optimise end‑to‑end delivery flow.
• Ensure alignment between team‑level execution and broader programme objectives.
• Rapidly identify, communicate, and escalates risks and impediments with appropriate urgency.
• Continuously assess risks by evaluating probability, impact, and dependencies.
• Collaborate with stakeholders to develop and execute effective risk mitigation strategies through to resolution.
• Track and socialise team performance goals and metrics, including velocity and capacity.
• Analyse delivery metrics such as flow efficiency, cycle time, and throughput to identify systemic issues.
• Use data to inform planning, forecasting, and continuous improvement efforts.
• Facilitate the creation, maintenance, and accountability of team ways of working.
• Maintain proper…