IT Business Analyst - Quality Assurance - NDS

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

• Reviews, analyzes, and evaluates business systems and user needs.
• Performs requirements analysis to ensure solutions meet business needs and requirements.
• Evaluates business processes, anticipates requirements, uncovers areas for improvement, and develops and implements solutions.
• Documents requirements, evaluates scenarios, and executes changes needed to respond to requirements.
• Conducts meetings and presentations to share and review ideas and findings.
• Creates and updates system documentation.
• Drives testing and is responsible for performing any aspect of Quality Assurance including Software Quality Assurance, QA program implementation, testing, verification, and validation.
• Identifies test scenarios, test scripts, and defines acceptance criteria for use in test cycles.
• Writes appropriate test scenarios and test scripts, and analyzes test results.
• Summarizes and communicates testing outcomes in meaningful ways.
• Accurately reports defects found during testing.
• Reports, tracks, and determines priority of reported bugs.
• Acts as liaison among clients, operations, and technical staff.
• Communicates and collaborates with other testers, team members and other technical teams.
• Develops and maintains test plans, manual and automated test scripts (as required) for functional, interface and user acceptance testing.
• Executes regression, functional, and data tests.
• Facilitates and leads User Acceptance Testing (UAT).
• Performs various types of testing including functional, system integration, regression, and user acceptance.
• Assists with testing and support activities related to the implementation.
• Provides feedback on usability.
• Ability to obtain DOE clearance.

Bachelor’s Degree in Computer Science and/or commensurate experience.

3 to 5 years of experience as a Business Analyst or Systems Analyst or detailed working knowledge of several system functions. Good working knowledge of word processing and spreadsheet tools, SQL, HTML, Adobe Acrobat, and the Internet.

• Strong verbal and written communication skills with the ability to communicate at all levels of the organization.
• Strong consensus building, multi-tasking, interpersonal, and analytical skills.
• Ability to work with both technical staff and clients.
• Self-directed and highly motivated.
• Ability to obtain a security clearance.
• Knowledge in the area of NIST compliance strongly desired.
• Ability to quickly learn new technologies and business functions.
• Ability to perform effectively in a team-oriented environment.
• Experience with Agile strongly desired.

This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. Nelnet will be unable to hire applicants without United States citizenship for such positions.

Annual compensation range for this role is $75,000 - $110,000 depending on experience.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.  to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified…