Branch Manager; Bilingual

Position: Branch Manager (Bilingual)
Branch Manager II (Bilingual) page is loaded## Branch Manager II (Bilingual) locations:
Colcord, OK, United Statestime type:
Full time posted on:
Posted Todayjob requisition :
R18305

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We’re an energetic team looking for a Branch Manager to guide customers on their financial journey.
Branch Managers will mmanage a branch effectively and efficiently to maximize projected profit and growth objectives through good customer service, good lending skills, effective collection activity and the training of branch personnel. They provide on-site management responsibilities and ensure team members perform their job duties in a satisfactory manner in compliance with all applicable laws and regulations.### We’re a people-focused company looking for a Branch Manager to lead and support a team dedicated to helping customers reach their financial goals.

If you’re a confident communicator and an optimistic forward-thinker, then you’re an ideal candidate for this role. As a Branch Manager, team members look to you for direction, motivation, and knowledge.
** Salary Pay: $39,500 - $45,000 with Bonus Opportunity
***
* Essential Duties and Responsibilities:

*** Exercise judgment and discretion in making decisions affecting team members and the performance of the branch office and keep the District Manager up to date on the overall performance of the branch.
* Maintain consistent growth in accounts through obtaining new borrowers and retaining existing borrowers.
* Promote Tax preparation and other financial products to current and future customers. Maintain consistent growth in tax preparation customers.
* Create and maintain branch solvency by the control of assets, proper credit extension, including proper follow up and handling of past due accounts.
* Oversee the budget and operating expenses of the branch.
* Assist, as applicable and timely, in all leasing and asset management decisions regarding the branch location.
* Approve and close all new loans, increases and delinquent renewals and assist team members, as necessary.
* Maintain internal audits to satisfactory or better.
* Follow all policies, guidelines and rules as spelled out in the Operations Manual and the Team Member Handbook and ensure that team members similarly follow all policies, guidelines and rules.
* Ensure a safe and secure branch environment by enforcing safety, emergency, and security procedures, maintaining cash controls, addressing risks, and promptly reporting incidents.
** Essential

Supervisory Responsibilities:

*** Supervise and provide leadership to one or more direct reports, ensuring performance aligns with branch goals and company standards.
* Assign responsibilities and duties to team members and frequently examine their work for accuracy and timeliness.
* Oversee human resource functions within the branch including hiring and separations, addressing employee relations issues, administering corrective or disciplinary action, and providing counseling for performance management. Partner with Human Resources team to ensure consistency and compliance with laws, regulations and internal policies.
* Set a positive and professional tone for the branch culture, ensuring delivery of excellent customer service.  + Having satisfied customers is what will make the branch successful, which requires effective teamwork and communication to meet customer needs.  + Take ownership and responsibility for presenting a good company image to the community.  + Ensure all branch team members are dressed professionally and the office is neat and clean, providing a professional environment for our customers.  

+ Handle any and all escalated customer concerns or complaints in a timely and professional manner.
* Development of team members is critical to success. Train team members and develop their skills and abilities for growth in the future as well as a clear understanding of company policies and all phases of branch operations, procedures and laws…