Quality Manager

Position Summary

Accountable to the North America I&C Quality Manager and Plant Manager, the Quality Manager is responsible for managing, implementing, and facilitating Quality Assurance and supporting Continuous Improvement programs within the plant. The position ensures that all products produced and shipped conform to the applicable specifications and quality levels established by Prysmian and the customer, maintains the plant’s ISO 9001 accreditation, and engages effectively with customers and external accreditation representatives.

• Develops and implements Quality Assurance and Continual Improvement programs.
• Supports the plant’s Continuous Improvement program.
• Manages and directs required testing throughout all processes.
• Provides analyzed data reports to support plant operations.
• Recruits quality assurance associates, provides necessary training, and ensures adherence to procedures.
• Manages the Quality Management System and external audits.
• Interfaces with customers and regulatory agency inspection representatives during plant visits and scheduled audits (e.g., UL, ETL, ABS).
• Investigates field issues and customer returns, mandating corrective actions to prevent recurrence.
• Participates as a member of the Plant Management Team to ensure effective plant operation.
• Communicates effectively with internal and external customers on quality matters.

• Results‑driven individual with proven ability to work in a high‑performance manufacturing environment.
• Experience in Quality Assurance techniques and Lean Six Sigma tools.
• Strong attention to detail while managing the bigger picture.
• Capacity to manage multiple, complex tasks and handle competing priorities.
• Motivational, communicative, and continuous‑improvement‑driven leadership skills.
• Solid planning, leadership, and administrative capabilities.
• Excellent written and oral communication skills.
• Critical thinker with strong analytical abilities.
• High energy, urgency, and ability to thrive in a fast‑paced environment.
• Good understanding of business principles and practices.

• 2+ years of experience in quality engineering in a manufacturing environment.
• Supervisory experience in a team‑based setting.
• Proficiency with a variety of software applications.
• Experience in manufacturing, wire and cable, or rubber manufacturing is a plus.
• Six Sigma certification is a plus.
• ASQ certification is a plus.

BS degree in quality assurance, engineering, or a related practical science discipline with a strong foundation in quality and Lean Six Sigma tools and techniques. An HS diploma with equivalent or relevant experience will be considered in lieu of a degree.

Prysmian is an equal‑opportunity employer committed to diversity and inclusion.