Credit Representative

Clarion Events North America, which is the US division of Clarion Events UK, and backed by The Blackstone Group has become one of the fastest- growing event companies in the United States, with aggressive growth through both acquisition and launch. We excel in managing and producing trade and consumer events across the United States in 12 diverse sectors such as pop culture (anime), energy, technology, and fire and rescue.

We are proud to have been named a Great Place To Work® for four consecutive years, including 2026. This recognition reflects our commitment to building a culture grounded in passion, care, imagination, and trust. Where high performance and high support go hand in hand.

At Clarion, we don’t just create industry-leading events, we create meaningful careers and a workplace where people genuinely want to show up and grow.

The Credit Representative is responsible for managing the company’s credit and collections process for b2b clients within the conference and event industry. This role ensures timely payment of invoices, customer account maintenance, accurate application of funds, and proactive management of accounts receivable. The Credit Representative works closely with Sales Representatives to support top-notch customer success while protecting the company’s financial interests.

This position mitigates financial risk and enforces contractual payment terms related to sponsor ships, exhibit space, media and meeting packages. This role requires strong analytical skills, attention to detail, and professional communication to balance customer service with firm credit policy enforcement.

The Credit Representative collaborates with Sales, Event Operations and Accounting teams to maintain accurate records, resolve billing discrepancies, and ensure revenue is realized in accordance with contract terms and event timelines.

• Monitor aging reports and proactively manage past-due accounts
• Enforce contractual payment terms
• Communicate with customers regarding outstanding balances and payment arrangements
• Work with internal teams to resolve billing discrepancies
• Maintain accurate documentation of all collection activities
• Communicate regularly with sales teams regarding customer activity
• Works with Credit Lead on collection strategies
• Other duties as assigned by Credit Lead or Manager

• High school diploma.
• 1–2 years of experience in billing, collections, accounts receivable, or a related financial operations role
• Proficiency in Microsoft Excel and Microsoft Office Suite
• Experience working in Salesforce or similar CRM systems preferred
• Comfortable working with financial data, reporting tools, and internal systems
• Strong organizational skills with attention to detail and accuracy
• Customer-focused mindset with the ability to communicate professionally and resolve inquiries effectively
• Ability to collaborate cross-functionally with internal teams including Sales, Finance, and Customer Success
• Team-oriented approach with a willingness to support shared goals
• Naturally curious mindset with a desire to learn processes and continuously improve workflows
• Up to 10% travel required (may vary based on business needs)

• The hourly range for this role is $18 - $23 with opportunity for bonus
• Time to recharge: 15 days of PTO + 21 paid holidays - including the week of July 4th and our year-end holiday break, paid volunteer time and more!
• Robust benefits package: medical, dental, and vision plans, HSA with employer contributions, FSA, voluntary life insurance, and more!
• We’ve got you covered: company-paid basic life insurance, plus 100% employer paid short- and long-term disability.
• Plan for tomorrow: 401(k) with employer match to help you build your future.
• See your work in action: travel nationwide to our shows and connect with leaders across diverse industries.

We strive to provide a culture of transparency, support, and collaboration through clear communication of ideas, processes, and goals. From the top-down, we promote:

• Work-life balance – we are flexible with you to allow you to be at your best on…