Assistant Manager, Vacation Sales Travel Team

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Assistant Manager, Vacation Sales Travel Team supports the day-to-day leadership, performance management, and operational execution of a traveling field sales team that engages guests at outdoor venues, attractions, and special events. This role partners closely with the Manager, Marketing (On-Site) to drive sales performance, ensure compliance, coach team members, and maintain a high level of brand representation while actively participating in frontline sales activities.

• Support the Manager in overseeing daily field sales operations across assigned venues and events
• Serve as a professional brand ambassador and sales leader for Travel and Leisure Vacations
• Actively engage in face-to-face package sales, guest interaction, and vacation package promotion
• Provide on-the-spot coaching, guidance, and feedback to Vacation Sales Agents
• Assist with onboarding, training reinforcement, and performance development of new and existing agents
• Ensure adherence to company policies, compliance standards, and regulatory requirements
• Monitor individual and team performance against established production goals
• Assist with workforce scheduling, break coverage, and event staffing logistics
• Support setup, teardown, and overall presentation of sales booths and displays
• Escalate guest concerns, operational issues, and compliance risks as needed
• Responsible for travel arrangements for self and team members

• Coach and motivate team members to achieve or exceed minimum performance goals (55%)
• Participate in sales activities alongside agents during peak periods and special events (30%)
• Assist with daily reporting, performance tracking, and administrative tasks (10%)
• Attend required meetings, training, and performance reviews; maintain current knowledge of products, promotions, and marketing initiatives (5%)

100% travel required outside of the home site’s area, including weekends, holidays, and overnight travel as business needs dictate. At this time, we are only considering candidates based near Orlando Internation Airport (MCO) or within 30 miles.

• Minimum Requirements and Qualifications

• High School Diploma, GED, or equivalent

• Excellent verbal and written communication skills; must always maintain a high level of professionalism
• Ability to effectively coach, counsel and motivate direct reports
• Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)
• Ability to efficiently multi-task
• Ability to negotiate effectively
• Ability to TO/Close for VSAs
• Ability to recruit, train and develop employees
• Ability to lead by example
• Detail oriented and accurate
• Ability to carry out responsibilities in accordance with the organization’s policies and applicable laws
• Demonstrated problem solving ability

• Maintain up to date knowledge on all company systems such as Mainframe, Journey, Workday

• Two (2) years marketing/sales experience required, primarily in vacation ownership industry

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note:

Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off,…