Fiber Technician - Broken Arrow, OK

Position: Fiber Technician (Full‑time) – Broken Arrow, OK

Overview: Perform basic to advanced installations, disconnects, and service changes for residential and business customers providing high‑speed internet, phone, and TV services. Provide troubleshooting and repair for services from the fiber terminal or ONT to consumer devices.

• Install and troubleshoot all Metro Net services from the terminal to customer premise equipment.
• Provide in‑depth customer education on all Metro Net products and services.
• Earn commissions by explaining Metro Net services and products to all customers.
• Maintain professionalism with customers and associates.
• Work toward meeting key performance metrics.
• Other job‑related duties as requested.

• High school diploma or GED.
• Preferred but not required: experience with a telecom/fiber company.
• Physical ability to work kneeling or standing for long periods.
• Physical ability to work in various conditions, including attics, crawl spaces, and adverse weather.
• Physical ability to climb ladders up to 25 feet with proper safety equipment.
• Ability to lift and carry loads up to 75 lbs.
• Basic hand‑tool usage and other specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally.
• Valid driver’s license with satisfactory driving record.
• Willingness to work as a team and independently.
• Must be legally authorized to work in the U.S.

• Perform on‑call rotation duties after regular business hours.
• Available for overtime, including holidays and weekends.
• Available to travel for training or as needed.

• 80% of medical premiums paid by the company.
• Company‑paid disability and life insurance.
• Employee Assistance Program.
• 401(k) company match dollar‑for‑dollar up to 6%.
• Equipment and resources provided on day one.
• Opportunities for advancement.
• Associate perks and discounts.
• Discounted Metro Net service in our serviceable area.

• Tools, equipment, and training provided.
• Company vehicle and fuel card.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.