Field Service Technician- Remote

Overview

Description
:
Field Service Technician
Location: Remote

Travel: Approximately 60% with opportunities for international travel

Join CV Technology’s exceptional Service team and support our mission to make the world a safer place. We are seeking motivated, detail-oriented individuals who bring a strong sense of ownership, professionalism, and a genuine desire to learn. Successful candidates take pride in high-quality work, ask thoughtful questions, approach challenges with curiosity, and consistently prioritize safety and customer satisfaction. While prior technical experience is beneficial, it is not required.

Candidates with experience in travel-intensive or field-based roles are strongly encouraged to apply.

Service Technicians play a critical role in supporting customers across the nation. This position involves approximately 60% travel to customer locations for system startup, maintenance, and troubleshooting of CV Technology-protected systems.

• Commissioning of CV Technology explosion mitigation systems.
• Verify the functionality of the CV Technology protection system.
• Provide familiarization training for plant personnel.
• Provide outstanding service to our clients.
• Emergency services in the event of system activation.
• Completion of written reports for any site visit; commissioning, maintenance, or emergency service.
• Submitting personal expenses and booking travel accommodations.
• Quote spare parts and/or services.

• Job requires 60% travel to customer locations throughout North America (Normally 2-3 days per week). (required)
• Instrumentation and controls experience (preferred).
• Field service experience and/or mechanical experience (preferred).
• Knowledge of electrical systems, controls and low voltage wiring (preferred).
• 1-2 years heavy travel role experience highly preferred (preferred).
• Excellent customer relations skills. Customer focus and friendliness are absolute requirements. (required)
• Good communications skills (required).
• Basic computer skills, including Microsoft Office Suite, expense reporting and travel booking. (required).
• Valid Driver's license (required).

• Lift and carry a 50-pound load a distance of 20 feet.
• Safely work inside or outside, at an elevated height from a ladder, man-lift, or platform.
• Safely climb a 25-foot ladder, A-frame, extension or fixed variety.
• Ability to safely work and/or stand on one's feet for an extended period.
• Safely function in an industrial setting where manufacturing conditions exist.
• Implement safety measures and precautions to address diverse weather conditions during outdoor assignments.

• Medical, Dental & Vision Insurance
• 401K with company match 4%
• 15 Days annual PTO
• Paid Holidays
• Short/Long Term Disability
• Health and wellness program
• Discount program
• Life insurance
• Company sponsored events
• Career advancement opportunities
• Company Provided credit card, laptop, tool kit, tablet, uniform, PPE and cell phone
• Competitive wages
• Tier Level Career Progression
• Employee assistance program
• HSA/FSA plans
• Brochure of additional benefits