Coordinator for Operations and Hospitality

Coordinator for Operations and Hospitality

Reporting to the Director of Campus Ministry, the Coordinator for Operations and Hospitality keeps Campus Ministry running smoothly and welcoming well. The position holds two clearly defined domains: operations (facilities, information technology, budget and expense coordination, and office management) and hospitality (welcoming spaces, front-desk student staff, and university-facing events and presence). Though grounded in operations, this is a mission-oriented role rather than a purely administrative one.

The systems this position maintains and the welcome it extends directly shape how students, families, and guests experience Campus Ministry and how at home they feel in it. In keeping with LMU's Commitment to Students, the Coordinator helps foster an environment where students are supported, seen, and invited more deeply into the life of the university. The ideal candidate cares about student growth and formation and wants their work to improve students' experience of LMU.

This position works in close collaboration with the Director of Campus Ministry, who serves as primary budget manager, and alongside the Campus Ministers and student staff of the department, as well as partners across the University, including Facilities Management, Information Technology Services, Finance, and event and orientation offices.

• Serve as the department's primary liaison to Facilities Management, coordinating maintenance, repairs, furniture, cleaning, and space needs across Campus Ministry offices and chapels, managing Campus Ministry vehicles, carts, and physical assets, and overseeing door and space access for staff and student ministers.
• Serve as the department's liaison to Information Technology Services, coordinating the replacement and maintenance of computers and technology assets, arranging access and setup for new staff and new installations, and managing large-format and promotional printing for the department.
• Support the Director in monitoring the department budget and preparing financial reporting in Workday, reviewing transactions for proper coding to the correct program work tags, and flagging and helping to correct miscoded expenses. The Director serves as primary budget manager; this position supports accuracy, timeliness, and process.
• Process and support expense reports, reimbursements, invoicing, and deposits, ensuring accurate and timely submission.
• Manage the day-to-day operations of the office, including accounts, subscriptions, and services, ordering and maintaining supplies, and monitoring and routing the general Campus Ministry email account.
• Ensure that Campus Ministry offices and common spaces are clean, bright, well stocked, and welcoming, maintaining intentional first impressions at the front office so that every student, family member, and guest feels seen and valued.
• Hire, train, schedule, and supervise the front-desk student workers, setting and upholding clear service standards for hospitality, responsiveness, and professionalism, and accompanying and developing them as frontline representatives of Campus Ministry's welcome.
• Coordinate Campus Ministry's presence at university-wide events, including orientation, student involvement and organization fairs, Admitted Lions Day, and Welcome Week, and coordinate department-wide activities and gatherings, including support for Cave community programming in the evenings.
• Book and set up spaces, coordinate catering and vendors, and manage logistics for department meetings and events.
• Participate as an active member of the Campus Ministry team, contribute to the welcoming and mission-centered culture of the department, serve on University committees as assigned, and perform other duties as assigned by the Director of Campus Ministry.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

This position is expected to embody LMU's core values in daily practice, with particular attention to Community, Service to Others, and Commitment to Students. In keeping with those values, the Coordinator:

• Collaborates across the team and the University, fostering open dialogue, respect for individual differences, and cooperation across organizational boundaries rather than working in isolation.
• Builds and sustains a climate of trust and accountability, communicating clearly, sharing information appropriately, and following through on commitments.
• Provides consistent, high-quality service to students, staff, faculty, and visitors, anticipating needs, responding promptly, and working to resolve issues before they escalate.
• Carries out responsibilities accurately and conscientiously, welcomes constructive feedback, and takes initiative…