Office Assistant 2

Front Door Coordinator

Primary Duties And Responsibilities Include But Not Limited To:

• Daily check of the Intake Voicemail and answer/direct calls

• Maintain log of calls received and feedback given

• Send follow-up information packets to new referrals to the Front Door

• Assist with scheduling transfer meetings when individuals are transferring from Children's Waiver to OPWDD services.

• Assist and Trouble shoot to support Front Door Registration Applicants

• Monitor CCO Alert Mailbox

• Responsible for assigning TABS ids to the influx of TABS requests

• Follow up with Revenue Support Office to check Medicaid eligibility

• Assist with EAA clean-up activities

• Mail NODs to Individuals/Families and upload copies into CHOICES

• Utilize One Drive, CHOICES, TABS and Microsoft Excel Spreadsheets to organize and manage tasks/responsibilities

• Monitor Intake Requests and initiate EAA tools for individuals requesting OPWDD services

• Office supplies inventory

• Sort /process incoming or outgoing mail

• Complete additional administrative tasks that include, but not limited to: filing, copying and uploading information and documents into databases and tools

• Other tasks as assigned

Minimum Qualifications:

Promotion:
One year as an Office Assistant 1; or one year of permanent service in a clerical or keyboarding title allocated to Grade 6 or higher.

Open Competitive:
One year of clerical experience.

Competitive:
You must be reachable for appointment on the current Civil Service eligible list used for filling this title.

Transfer:
Candidates must have one year of permanent competitive, non-competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: (Use the "Apply for this Job" box below)..

Additional Comments:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.

At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.

• Please note that starting salary for this title reflects the downstate adjustment. Posted Hiring Salary includes the sum of the statutory hiring rate for CSEA Grade 9 ($42,641) and Downstate Adjustment ($4,000). Downstate Adjustment is added to the job rate ($52,413).

• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.

• For CSEA positions:
Local Bidding Agreements will be honored.

• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.

• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.

• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.student

Aid.gov/public service.

• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their…