Service Response Coordinator - Manhattan University Facilities

Service Response Coordinator - Manhattan University Facilities

The Service Center Operator I is responsible for responding to inbound calls and requests for service needs. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Compensation:
The hourly rate for this position is $23.00. Benefits:
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

For more information about Aramark benefits, .

Job Responsibilities:

• Responsible for receiving calls for service; prioritizes and coordinates the service requests
• Identify and resolve customer needs
• Coordinate with internal resources to resolve service requests
• Handles and maintains of all records and documentation of service requests; uses software to log activity
• Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co-workers

Qualifications:

• Must have a familiarity with computer applications and navigation of systems
• Demonstrates strong social skills, accuracy, and attention to detail
• Proven interpersonal and communication skills, both written and verbal
• Must be available to work required hours based on business needs

About Aramark:
Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.