Floating Library Information Assistant - West Bronx Network; Part-Time

Position: Floating Library Information Assistant - West Bronx Network (Part-Time)
Overview The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL's neighborhood libraries in the Bronx, Manhattan, and Staten Island-many of which date to Andrew Carnegie's visionary philanthropy at the turn of the 20th century-are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.

The Library is seeking a Part-Time Library Information Assistant to provide service to patrons of all ages within the West Bronx Neighborhood Library Network. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones.

The Part-Time Library Information Assistant will be assigned to work at various locations within the West Bronx Library Network. The West Bronx Neighborhood Library Network consists of the following 12 neighborhood libraries - Francis Martin, Grand Concourse, High Bridge, Jerome Park, Kingsbridge, Melrose, Mosholu, Riverdale, Sedgwick, Spuyten Duyvil, Van Cortlandt, and Woodlawn Heights.

Key Responsibilities Under the general supervision of the Library Manager, a Library Information Assistant:

Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources

Answers questions from the public in person, over the telephone and electronically

Performs community outreach to promote and increase public participation and use of library services

Assists in planning and delivering library programs for children, teens and/or adults

Instructs patrons on the use of the Internet, computer applications and other Library services

Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures

Ensures patrons follow library policies and procedures

May take responsibility for the facility, staff and operations in the absence of the Library Manager Performs other related duties as required Overview

The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL's neighborhood libraries in the Bronx, Manhattan, and Staten Island-many of which date to Andrew Carnegie's visionary philanthropy at the turn of the 20th century-are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.

The Library is seeking a Part-Time Library Information Assistant to provide service to patrons of all ages within the West Bronx Neighborhood Library Network. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones.

The Part-Time Library Information Assistant will be assigned to work at various locations within the West Bronx Library Network. The West Bronx Neighborhood Library Network consists of the following 12 neighborhood libraries - Francis Martin, Grand Concourse, High Bridge, Jerome Park, Kingsbridge, Melrose, Mosholu, Riverdale, Sedgwick, Spuyten Duyvil, Van Cortlandt, and Woodlawn Heights.

Key Responsibilities

Under the general supervision of the Library Manager, a Library Information Assistant:

* Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources

* Answers questions from the public in person, over the telephone and electronically

* Performs community outreach to promote and increase public participation and use of library services

* Assists in planning and delivering library programs for children, teens and/or adults

* Instructs patrons on the use of the Internet, computer applications and other Library services

* Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures

* Ensures patrons follow library policies and procedures

* May take responsibility for the facility, staff and operations in the absence of the Library Manager

* Performs other related duties as required

Required Education, Experience & Skills

Required Education & Certifications

* Bachelor's degree required, preferably with a strong, well-rounded liberal arts background

Required Experience

* Experience creating, conducting and/or participating in community training, programming and outreach preferred

* Experience working with all ages preferred

Required Skills

* Successfully…