Human Resources Coordinator

Human Resources Coordinator

The Human Resources Coordinator performs a variety of confidential, administrative, and daily clerical tasks to support the overall operations of the Human Resources Department, which include but not limited to: preemployment, orientation, onboarding, scheduling and assigning training, benefits enrollment and deactivation, and leave of absence and workers' compensation claim intake. Prepares correspondence, reports, and other documentation, maintains departmental records and files, assists with benefits administration and payroll, coordinates departmental activities, HRIS data entry integrity, and responds to departmental inquiries.

The Human Resources Coordinator will require the ability to work under minimal supervision, perform independent research, and have strong problem-solving skills.

The Human Resources Coordinator must possess intermediate knowledge of human resources policies and procedures, and federal, state, and local laws regarding employment practices, with a strong understanding of the critical obligation of documentation in the HR arena while demonstrating exceptional judgment, confidentiality, and the ability to operate with independence in complex and sensitive situations. This position routinely handles highly sensitive and/or confidential information and will have extensive contact with internal staff members, various levels of management, outside agencies, vendors, and the public while helping sustain a compliant and welcoming workplace.

Essential Duties and Responsibilities:

• Serve as the primary customer service point of contact for by responding to employee inquiries and requests.
• Coordinates pre-employment background checks, fingerprint appointment and PPD scheduling.
• Assists with handling explanation and coordination of employee benefits to new hires and coordination of insurance and other fringe benefits with all employees.
• Setup, data entry, and updates into various departmental systems including HRIS, benefits, and training portals.
• Maintain and update employee information in HRIS, training database, and other systems, including status changes and other personnel record transactions.
• Responds to HRIS questions from employees and internal teams, resolving issues related to access, passwords, and routine system use.
• Prepares new, and ongoing, employment cycle of employee files and performs routine filing, scanning, and archiving of records to ensure record retention compliance.
• Manages E-Verify I-9 process, verifies I-9 documentation, and maintains I-9 files.
• Manages the HR Mailbox by responding to inquiries and filters to appropriate HR contact.
• Directly handle leave of absence and workers' compensation intake process and fields to the appropriate HR contact for continued oversight and management of the claim.
• Prepares and process employment verification requests and unemployment claims with accuracy and within established timelines.
• Generates reports, review data outputs, and help identify discrepancies that require correction or follow-up.
• Manages departmental supply requisition creation and inventory as well as managing departments' expense reimbursements.
• Serve as point of contact for internal departmental compliance audits as well as for Finance and Payroll, and other HR related audits.
• Participates in audit support, system testing, and troubleshooting efforts tied to HR processes and data quality.
• Cooperate with HR team members on other departmental compliance audits, special projects and initiatives when needed.
• Collaborate closely with the HR team, including Recruiters and HR Generalists, by providing administrative assistance to ensure seamless coordination on onboarding, LOA administration, workers' compensation, and other assistance where required.
• Irrespective of responsibility, serve as backup support in Human Resources and Recruitment where needed to meet business demands and needs.
• Contribute to other projects and initiatives to improve efficiency within the department.
• Maintain an environment of positive employee relations by maintaining confidentiality, establishing trust and credibility, being approachable and fair, balancing business needs with employee needs, and interfacing directly with employees and managers.
• Contributes to the overall success of the organization by performing all other duties and responsibilities as assigned by supervisor or designee and being able to pivot with ever-changing priorities and newly added job-related responsibilities that arise based on business changes, needs, and demands.

Position Parameters [other measurable factors]:

• Decision-making responsibilities:
  Decisions making is related to job specific tasks with the oversight of the VP, People & Culture, or other HR management where designated.
• Problem solving responsibility:
  Must be able to identify and anticipate any issue through research and propose the resolution. Should possess a thorough understanding of industry requirements and transactions or related experience and…