Systems Analyst

only candidates who are permanent computer assoc (software) or who are eligible for appointment from the open competitive associate contract specialist list will be considered for this position.

the new york city department of youth and community development (dycd) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for new yorkers and communities to flourish.

the information technology department is looking for a systems analyst/product owner to join the contract & financials team to assist in the business process analysis. Systems analyst is responsible for analyzing business requests and applying the relevant process analysis to produce a cohesive requirement. Which would include requirement gathering, data analysis, process modeling, gap analysis and solution design.

assessing the overall analysis, design, and delivery of assigned business, operational & technical projects as well as recommending the best practices for solutions based on business needs.

this role as a systems analyst will report directly to the deputy director of project management and business analysis under the it strategy and project management unit.

this candidate is expected to determine the overall vision of products, managing various backlog items and deciding which feature each product will have according to clients’ preferences. Act as liaison between the business stakeholders and the technical team to ensure a cohesive product is delivered.

• assessing the overall analysis, design, and delivery of assigned business, operational & technical projects as well as recommending the best practices for solutions based on business needs.
• apply business analysis methodologies to gather requirements.
• review, analyze and update requirements for completeness and obtain business/stakeholder sign off.
• develop and utilize standard templates/ format layouts to accurately and concisely write requirements.
• where applicable, develop prototypes of interfaces based on user requirements.
• create process models, specifications, diagrams, and charts to provide direction to developers &/or project team.
• manage and track the status of the requirements throughout the project lifecycle; enforce and redefine as necessary.
• communicate changes, enhancements and modifications of business requirements.
• define the vision for the team’s product.
• manage the product backlog and prioritize them based on changing requirements.
• develop user stories/product backlog items.
• monitor and evaluate product progress at each stage of the process.
• liaise with the product team and end users to deliver updates.
• participate in scrum meetings and product sprints.
• perform user acceptance testing to validate requirements &/or defect management.
• define reporting and alerting requirements.
• help design, document and maintain system processes.
• report on common sources of technical issues or questions and make recommendations to product team.
• communicate key insights and findings to product team.
• constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• assist in the tracking of documentation, including specifications, testing plans, installation/operational/performance qualifications, training plans, etc.
• facilitate compliance with state and agency policies by developing requirements that will support those policies.
• provide peer to peer support to other systems analyst and quality assurance analyst team members.
• assist in creating new business analysis standards and guidelines and in the adoption of new and emerging technologies and practices.