Technology Support Specialist
Job in
Bronx, Bronx County, New York, 10451, USA
Listed on 2026-06-14
Listing for:
The Classical Academy
Full Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Technology/Technology Support Specialist
Date Posted:
6/12/2026
Location:
Administration
- North Campus
Date Available:
07/01/2026
Closing Date:
06/19/2026
THE CLASSICAL ACADEMY
POSITION DESCRIPTION
Title:
Technology Support Specialist Department:
Operations
Date:
April 4, 2025 FLSA Status:
Non-Exempt
Work Year: 260 Day Calendar Year
Hours:
Monday through Friday 8 am to 4 pm
** 2 Positions Available**
Hourly Rate: $23.08-$25.33
* * Actual starting pay rate will be based on selected candidate's related knowledge and experience
GENERAL STATEMENT OF DUTIES:
The Technology Support Specialist works under the direction of the Technology Director and assists TCA staff members with the timely resolution of problems. The Technology Support Specialist installs, configures, and makes minor repairs to personal computer hardware and software systems and provides technical assistance and training to system users. The Technology Support Specialist answers client's inquiries concerning systems operation; diagnoses system hardware, software, and operator problems;
recommends or performs remedial actions to correct problems based on knowledge of system operation; and ensures all TCA technology related equipment is kept in fully functional operating condition.
ORGANIZATIONAL RELATIONSHIP:
Reports to the Technology Director
The following statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. The description may not include all functions performed by incumbents in various locations. The Classical Academy reserves the right to modify or change the duties or essential functions of this job at any time.
ESSENTIAL JOB FUNCTIONS:
- Resolves work order requests submitted by TCA faculty and staff in a timely manner
- Provides support for hardware and software, system security, and client-server support and services
- Coordinates and schedules the installation of new user workstations and is responsible for adds, moves, and changes of existing technology resources
- Provides for installation and support of classroom Audio Visual resources to include monitors, projectors, TVs, media players, and document cameras
- Maintains accuracy of inventory records for school technology resources
- Updates documentation for network performance and support services
- Assists school administrators and building coaches with student management applications and issues to include activities to install/update versions as well as maintenance and troubleshooting routines
- Installs hardware and software in classrooms and school offices
- Assists as technical point of contact for school related internet and intranet services, in-house or off-site
- Assists with the support, coordination, and transfer of information between disparate school databases and assists with resolving access and integration issues with all school related data
- Aids computer instructors and librarians in the upkeep and maintenance of student use computers in the lab and library environments
- Assists school personnel to use technology in school operation to the degree of maximum benefit
- Distributes software to the staff and faculty under the direction of the Technology Director
- Makes repairs on hardware and/or coordinates and schedules with outside vendors as applicable
- Carries and responds to a mobile communication device for the purpose of conducting school-related business
- Attends ongoing training and meetings as required in order to remain up to date on network policy, procedure, and performance
- Participates in school level Educational Technology and Information Literacy (ET/IL) meetings
- Performs other duties as required
EDUCATION:
- Bachelor's Degree in technology related field preferred
- Professional certifications (A+, MCP, etc.) strongly recommended
- Background with help desk/computer related support required
- Experience in computer fields/general computer technology, preferably in an educational setting
- Experience working with/troubleshooting Audio/Visual equipment used in classroom settings
- Must have a valid driver's license
- Must possess an acceptable driving record
S…
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