Bilingual

VIP Community Services, a mission-driven nonprofit in the Bronx, seeks a Bilingual team member to support clients accessing integrated health, housing, and social services. In this role, you will provide bilingual (English/Spanish) client support, conduct intakes, coordinate referrals to primary care and behavioral health, and assist with care navigation. You will collaborate with multidisciplinary teams to deliver dignified, client-centered services, maintain accurate documentation, and help underserved community members connect to vital resources and programs.

Responsibilities

• Deliver bilingual (English/Spanish) client support and advocacy
• Conduct intake, screenings, and basic psychosocial assessments
• Educate clients on available health, housing, and social services
• Coordinate referrals to primary care, behavioral health, and support programs
• Maintain accurate, timely documentation in electronic records
• Collaborate with multidisciplinary care teams on service plans
• Assist clients with appointments, follow-ups, and care navigation
• Support outreach in the Bronx community to engage underserved populations
• Ensure services align with mission, dignity, and client-centered values
• Participate in team meetings, trainings, and quality improvement efforts

Required Skills

• Bilingual English/Spanish communication
• Client intake and screening
• Care coordination
• Knowledge of community health and social services
• Electronic health record/data entry
• Basic behavioral health understanding
• Cultural competence
• Case documentation
• Time management
• Community outreach