Community Partnerships Manager

Community Partnerships Manager

Join a team where your professional growth directly impacts vulnerable families across New York City by providing crucial housing services and eviction prevention legal support that helps clients achieve permanent, stable housing.

At NAICA, we're committed to being an employer of choice by attracting top talent, fostering an engaging work environment, and providing the support you need to advance your career while making a meaningful difference in people's lives.

Location:

Bronx, N.Y

Reports:
Director of Partnerships

Pay Range: $75,000 per year

FLSA Classification:
Exempt

Status:
Full time (35 hours per week)

Role

Summary:

The Community Partnerships Manager develops and maintains a strong network of housing and employment partners to support rapid and stable placements for clients. This role builds relationships with landlords, brokers, housing organizations, employers, and workforce programs, manages centralized housing and employment opportunity databases, and serves as the internal expert on housing subsidies and navigation. The Manager also coordinates community outreach and events such as fairs, workshops, and resource sessions to expand access to housing, employment, and support services.

This position combines partnership development, housing systems knowledge, and community engagement to advance the organizations mission of promoting stability, opportunity, and self-sufficiency.

Primary Job Responsibilities/Duties:

• Build, manage, and expand partnerships with landlords, brokers, property managers, housing organizations, employers, and workforce development programs to strengthen both housing and employment pipelines.
• Conduct proactive outreach to identify new housing units and employment opportunities, maintaining strong, ongoing relationships with partners across sectors.
• Develop and regularly update centralized databases for housing vacancies and employment opportunities, ensuring accurate eligibility criteria, availability, and contact information.
• Serve as subject matter expert for NYC housing subsidies and vouchers (CityFHEPS, Section 8, FHEPS, HASA, SOTA, supportive housing)
• Collaborate with internal teams to match clients to appropriate housing and employment opportunities, providing troubleshooting support for placement barriers
• Plan, organize, and execute community-facing events including housing and employment fairs, workshops, and resource sessions, while managing a calendar of outreach and engagement activities.
• Deliver or coordinate educational workshops covering tenant rights, financial literacy, employment readiness, landlord expectations, and community resources.
• Represent the organization at community meetings, public forums, partner events, and collaborative housing/employment networks to strengthen visibility and partnerships.
• Support department-wide and agency-wide events such as community initiatives, resource drives, celebrations, and volunteer-driven programming.
• Maintain comprehensive documentation of all housing and employment partnerships, opportunities, communications, and placement progress.
• Prepare monthly reports summarizing housing and employment partnerships, vacancy pipelines, placement outcomes, and community engagement activities.
• Ensure compliance with organizational policies, program guidelines, and documentation standards.

Physical Requirements:

• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City, as needed

Work Environment / Schedule Requirements:

• May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential.

Qualifications:

• Bachelor's degree in human services, social work, public administration, or a related field.
• Minimum of 3 years of experience in housing navigation, workforce development, or community engagement.
• Extensive knowledge of NYC housing subsidies, including CityFHEPS, Section 8, and FHEPS.
• Proven ability to recruit and maintain a network of landlords, brokers, and employers.
• Experience planning and executing large community events like job fairs and workshops.
• Proficiency in managing databases and using data to track placement outcomes.
• Strong public speaking skills for representing the agency at community forums and meetings.
• Excellent organizational skills with the ability to manage multiple projects and ensure documentation compliance.
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening to be appointed.
• This position may be subject to a series of investigations before and after appointment.

Equal Employment Opportunity

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed,…