Registered Nurse - Case Manager

Job Title and Location

Oak Street Health is hiring an RN, Case Manager at the following locations:

• University Ave 1953, Bronx, NY 10453
• Washington Heights 4405 Broadway, New York, NY 10040

• Manages an assigned caseload of complex patients in a value‑based care environment, focusing on reduced admissions, readmissions, and medical utilization.
• Accountable for panel metric performance in admission prevention, readmission prevention, and transitions of care metrics.
• Owns overall care coordination for assigned patients, functioning as the primary point of contact and ensuring alignment, accountability, and follow‑through across the care team.
• Manages transitions of care episodes, including timely completion of structured clinical assessments, medication reconciliation on behalf of the PCP, and addressing identified needs directly or through collaboration with other team members.
• Collaborates with patient’s PCP, family/caregiver, social worker, behavioral health specialists, and other care team members to evaluate individual needs, goals, and plan of action and ensure care plan progression.
• Ensures timely documentation of key clinical assessments after admissions while balancing in‑center care team planning meetings.
• Leads in‑person interdisciplinary care planning meetings to ensure effective care coordination and management between providers’ visits.
• Performs timely nursing assessments and provides patient education for chronic condition management and transitions of care.
• Educates patients and families, empowering them in their care, and advocating for their needs.
• Documents visits in electronic health record according to internal standards.
• Other duties as assigned.
• Eligible candidates may receive a sign‑on bonus as part of the offer package.

• Fluency in Spanish or other languages spoken by people in the communities served (required).
• Current RN license in the assigned state (required); bachelor’s degree in nursing preferred.
• Minimum of 6–8 years of nursing experience.
• Certified Case Manager (CCM) required, or willingness to obtain within 12 months of hire, unless candidate has 2–3 years of relevant care/case management experience.
• 2+ years of experience in transitional nursing, emergency room nursing, care coordination, discharge planning, or home health (strongly preferred).
• Demonstrated skill in motivational interviewing, patient activation, time management, and navigating community and social resources.
• Flexible and positive attitude.
• Comfort with ambiguity and change.
• High emotional intelligence: ability to evaluate/perceive a situation from multiple lenses and understand various perspectives in problem resolution.
• Access to reliable transportation and ability to travel throughout the communities served.
• U.S. work authorization.

• Radiating positive energy.
• Assuming good intentions.
• Creating an unmatched patient experience.
• Driving clinical excellence.
• Taking ownership and delivering results.
• Being relentlessly determined.

• Paid vacation, sick time, and retirement investment/401(k) match options.
• Health insurance, vision, and dental benefits.
• Opportunities for leadership development and continuing education stipends.
• Flexible work environments and new centers.
• High levels of responsibility and rapid advancement.
• Employee stock purchase plan.
• No‑cost wellness programs, counseling, and financial coaching.
• Family leave, dependent care resources, and tuition assistance (subject to eligibility).

Oak Street Health is an equal‑opportunity employer. We embrace diversity and encourage all interested readers to apply.

Typical pay range for this role: $72,627.00 – $. The actual base salary will depend on experience, education, geography, and other relevant factors.