Assistant Regional Director of Security & Operations

Assistant Regional Director Of Security And Operations

The Assistant Regional Director of Security and Operations (ARDSO) supports the Regional Director of Security and Operations (RDSO) in providing oversight of CRF's security and facility operations across all programs. The ARDSO assists in ensuring that all facilities maintain compliance with legal, regulatory, and contractual standards while promoting a safe, secure, and professional environment for staff and clients. The position plays a key role in staff training, site visits, performance monitoring, and operational support to enhance efficiency and consistency across multiple sites.

Minimum Qualifications

• Bachelor's degree in Criminal Justice, Security Management, Business Administration, or relevant experience in related field required
• Minimum of 5 years of experience in security or facility operations, with at least 3 years in a supervisory or leadership capacity
• Active Security License, Fire and Life Safety Director Certificate, F80 Fire Guard Certification, First Aid/CPR Certification, and valid Driver's License required
• Demonstrated knowledge of facility security operations, emergency response procedures, and compliance requirements
• Strong leadership, communication, and organizational skills with the ability to motivate diverse teams
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and security management systems
• Ability to analyze operational issues and implement effective solutions in high-pressure environments
• Excellent interpersonal and written communication skills with the ability to collaborate effectively across departments

Essential Duties And Responsibilities

Organizational Support and Oversight

Conduct regular site visits (often during off hours) across all shifts to evaluate facility conditions, staff performance, and compliance with security and operational protocols

Assist the Regional Director of Security and Operations (RDSO) in ensuring consistent application of organizational safety and security policies across all facilities

Collaborate with Directors of Building Operations (DBOs) and Program Directors to confirm that security practices align with contractual, regulatory, and organizational standards

Provide operational support during emergencies, inspections, and special events to ensure readiness, coordination, and adherence to safety procedures

Training and Development

Assist in planning, organizing, and conducting staff training sessions, including Crisis Prevention Intervention (CPI), de-escalation techniques, ethics, confidentiality, and fire safety procedures

Support the development and implementation of professional development programs for security staff to promote skill enhancement and compliance with certification requirements

Track and monitor completion of required trainings and certifications (e.g., CPR, Security Licenses, Fire Guard F-80/F-89)

Contract and Security Management

Assist the RDSO in overseeing contracted security vendors to ensure appropriate staffing levels, professionalism, and adherence to established post orders

Review security logs, incident reports, and equipment maintenance records to ensure accuracy, completeness, and compliance with agency standards

Support facility audits by verifying that licenses, safety documentation, and compliance files are properly maintained

Participate in facility walkthroughs to identify potential safety hazards, ensure fire safety compliance, and communicate findings for corrective action

Continuous Quality Improvement (CQI) and Risk Management

Partner with DBOs and Quality Assurance teams to assess facility vulnerabilities and assist in developing corrective action plans

Facilitate retrieval and review of CCTV footage as requested by leadership or regulatory agencies

Contribute to the evaluation of existing security systems and recommend upgrades or procedural enhancements as needed

Assist the RDSO in analyzing incident trends and implementing strategies to reduce risks and strengthen overall security operations

Staff Supervision and Leadership

Provide guidance and support to Site Security Supervisors and DBOs on day-to-day operational and security matters

Assist in evaluating staff performance, identifying areas for improvement, and supporting performance management plans as needed

Foster effective communication and collaboration among interdisciplinary teams to promote a cohesive and responsive organizational culture

Secondary Responsibilities

Assist in the preparation of reports and documentation for funders, auditors, and regulatory bodies

Participate in departmental meetings, inter-agency collaborations, and senior leadership discussions as assigned

Serve as acting Regional Director in the absence of the RDSO, maintaining operational continuity and oversight

Support organizational initiatives related to safety, emergency management, and operational excellence

Other Requirements (Including Physical Demands)

Frequent travel daily to multiple facility locations required

Must be…