Residential Aide - Tier I

Residential Aide
- Tier I

Dona Carmens Place (Bronx) - Bronx, NY 10455

Salary Range $19.23 - $19.23 Hourly Position Type Full Time Education Level High School/GED Category Nonprofit
- Social Services

Title:

Residential Aide
- Tier 1

Location:

New York Metropolitan Area

Reports To:

Director of Operations & Security

Pay Range: $18.68 - 19.23 per hour (effectively $34,000 - $35,000 per year)

Classification:
Non-Exempt

Employment Type:

Full-time (35 hour per week)

Role

Summary:

We are seeking a dedicated Residential Aide to ensure the safety, security, and well-being of both staff and clients at our work site. The Residential Aide will play a crucial role in maintaining a secure environment by enforcing house rules and operational procedures.

Primary Job Responsibilities/Duties:

The Residential Aide will be responsible for, but not limited to:

• Diligently monitor clients, units, dorms, and facilities to ensure the safety and security of each resident.
• Enforce shelter policies and follow staff policies and procedures.
• Perform essential administrative tasks, including maintaining detailed communication logs, documenting resident activities, behaviors, and engagement.
• Provide assistance to clients, addressing questions, and promptly resolving any arising issues.
• Thoroughly inspect all items entering the facility to guarantee the safety of clients and staff.
• Monitor video footage of common areas such as hallways, staircases, and lounges.
• Strictly adhere to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization.
• Conduct regular hourly rounds of the facility.
• Report any immediate safety hazards promptly to appropriate supervisory or maintenance personnel.
• Collaborate with security personnel to ensure the safety of both staff and residents in the program.
• Prepare units for vacancies, including emptying, cleaning, and properly tagging client belongings when necessary.
• Document all incident details, participants, actions taken, and outcomes accurately.
• Flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed.

Physical Requirements:

• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City, as needed.

Work Environment / Schedule Requirements:

• Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Ability to sit at a desk and work on a computer for prolonged periods.
• May be required to work on or during evenings, weekends, and holidays.

Qualifications:

• High School Diploma / General Educational Development Diploma, or equivalent combination of education and experience.
• NYS Security License preferred.
• F-02 Certificate of Fitness for Fire Guard for Shelters (required before expiration of probation), or
• F-80 Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in Homeless Shelters.
• Food Protection Certification (required before expiration of probation).
• CPR/First Aid Certification (required before expiration of probation).
• Ability to establish and maintain professional boundaries when working with residents.
• Prior experience in a residential facility is advantageous.
• Knowledge of HIPAA guidelines and standards.
• Exceptional written and verbal communication skills.
• Strong problem-solving and analytical abilities.
• Commitment to excellence and high standards.
• Demonstrated good judgment with the ability to make timely and sound decisions.
• Proficiency in assessing emergency situations and responding effectively.
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening to be appointed.
• This position may be subject to a series of investigations before and after appointment.

Equal Employment Opportunity

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon…