Intake Coordinator
Job in
Bronx, Bronx County, New York, 10451, USA
Listed on 2026-02-17
Listing for:
Good Shepherd
Full Time
position Listed on 2026-02-17
Job specializations:
-
Social Work
Community Health, Family Advocacy & Support Services, Youth Development
Job Description & How to Apply Below
The Intake Coordinator will actively outreach and do presentations to ACS and community resources to generate referrals.
Reports to:
Senior Program Director
Location:
2471 Morris Ave. Bronx, NY 10468
Hours:
35 hours / Non - Exempt
Salary: $45,000 - $50,000
Major Duties:
* Works very closely with the 3 Bronx Prevention Program Directors to ensure referrals meet all program requirements and utilization needs.
* Screens all telephone and walk-in referrals and assigns to appropriate program.
* Maintains a shared online referral log system for each program.
* Redirects inappropriate referrals to other resources.
* Follows-up with program on referral status.
* Ensures all referrals have a disposition within 10 days.
* Enters and tracks all information into the PROMIS database system.
* Successfully registers Advocate cases into PROMIS database system.
* Troubleshoots challenges with Advocate cases.
* Participates in ACS Early Engagement Conferences, when possible, to assess appropriateness for prevention services.
* Initiates, builds and maintains appropriate relationships with ACS liaisons and community contacts.
* Participate in community, agency and staff events when necessary
* Any other duties, where appropriate.
Qualifications:
* BA required, MSW or related masters degree preferred.
* 2 years experience in child welfare setting required, prevention experience a plus.
* Spanish speaking preferred.
* Knowledge of PROMIS and Connections.
* Experience with SSO-SMP systems a plus.
* Must have a commitment to work from a strength based and/or youth development perspective.
* Basic computer skills;
Microsoft, Excel and Outlook.
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