Housing Specialist

Position: Housing Specialist - 4862
Bronx Works helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

The Pyramid Safe Haven is a 125-bed, low-barrier shelter operated by Bronx Works for chronically street-homeless single adult men. Located in the Melrose section of the Bronx, Pyramid follows a Housing First model and provides on-site services including case management, psychiatric and medical care, substance use counseling, meals, showers, and housing placement support. Referrals are made exclusively through NYC's Street Homeless Outreach Teams.

The program focuses on building trust and engagement while supporting clients in transitioning into stable, long-term housing.

RESPONSIBILITIES

• Provide direct services to clients, including intake, engagement, housing assessment.
• Manage a case load.
• Monitor and document client progress toward permanent housing goals.
• Document all interactions with, or on behalf of, clients.
• Maintain familiarity with program resources available on- and off-site.
• Conduct regular case conferences with clients and service providers as required.
• Complete program reports on a monthly basis, or more frequently as required.
• Report to, and meet with, supervisor on a monthly basis.
• Conduct on-site home visits and other field work, as required.
• Perform additional duties as assigned.

PROGRAM SPECIFIC RESPONSIBILITIES

• Responsible for knowing all forms of housing subsidies.
• Responsible for making sure clients fill out housing applications correctly.
• Responsible for developing and maintaining housing resources.
• Responsible for keeping up with all new subsidized housing programs mandates.
• Responsible for completing monthly reports for agency and DHS.
• Participate in both in-house and off-site training to enhance their skills and effectiveness.
• Responsible for meeting with staff on a regular basis to discuss any problems.

QUALIFICATIONS

• Bachelor's degree
• Driver's License from the state of residence is required.
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment.
• One year experience preferred.

PHYSICAL REQUIREMENTS

• Excellent communication and interpersonal skills.
• Good writing skills.
• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

Bronx Works seeks to build an inclusive organization grounded in respect for differences. Bronx Works is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.

We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law.

If you require reasonable accommodation as part of the application process, please contact hr benefits.