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Crew Liaison

Job in Bronx, Bronx County, New York, 10451, USA
Listing for: The Fortune Society
Full Time position
Listed on 2026-07-01
Job specializations:
  • Social Work
    Crisis Counselor, Mental Health, Community Support Services, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 32.3 - 32.97 USD Hourly USD 32.30 32.97 HOUR
Job Description & How to Apply Below

Crew Liaison

Supervised Release Service Center (Bronx) - Bronx, NY 10451

Title:

Crew Liaison

Unit: ATLAS Hope Program

Salary: $32.30 - $32.97 per hour

Reports to:

Crew Manager

Status:
Full Time;
Regular, Non-Exempt

Location:

502 East 163rd Street, Bronx, NY 10451

Days/

Hours:

Monday - Friday, 9:00am to 5:00pm

Organization Overview:

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation's preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society.

The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program.

Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.

Position Summary:

Under the direction of Fortune, Crew Liaisons are responsible for supervising, supporting, and inspiring transitional workers through a trauma-informed and restorative justice lens on and off the worksite and during remote sessions, and adhering to the model prescribed by UWNYC, philosophies and approaches, manuals and policies, exude a collegial nature that is rooted in authentic engagement, and relish in the opportunity to collaborate with members across teams proactively.

Crew Liaisons will be energetic, flexible, collaborative, and proactive. Crew Liaisons will act as team leaders and positive role models who positively and productively support transitional workers.

Crew Liaisons support participants during their worksite experiences as they learn new soft skills and practice the teachings of the Cognitive Behavioral Intervention curriculum. The position requires an understanding of the challenges faced by men of color with gang involvement and the ability to motivate and use challenges as teachable lessons.

Core Competencies:

Mission and Fit:
Embodies Fortune's mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune's core value that none of us should be measured against the worst things we have done.

Attention to Detail:
The CL must demonstrate competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details. Ability to multi-task is preferable.

Collaboration:

The CLs must collaborate and coordinate with one another to provide care and support to those who need higher levels of supervision and/or more support in developing the soft skills required for their job assignment. Additionally, the CLs will need to collaborate with Outreach Workers to effectively support them in managing their case and ensure attention to coordination in care for other services they might be receiving.

Workforce Support:
Supervise and support a work crew of 5-10 transitional workers: supporting them during their worksite experience. Provide transitional workers with coaching and guidance on positive work behaviors, delivering constructive correction develop individualized goals and tasks. Model safe and positive workplace behavior and work readiness skills.

Essential Duties and Responsibilities:

  • Facilitate, supervise, and support transitional workers in work experience.
  • Supervise and support a work crew of 5-10 transitional workers in the performance of a variety of low-barrier tasks and work sites.
  • Maintain open…
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