Case Manager, Housing

Case Manager - Permanent Housing

The Case Manager, Permanent Housing is responsible for providing support services to help individuals remain housed and to address needs such as benefits/entitlements, activities of daily living, substance abuse and mental health services. The Case Manager conducts home visits and links the client with local services in the community, as well as coordinating group activities for their caseload. The Case Manager provides case management services to formerly homeless individuals, some with multiple disabilities, in order to help the individual transition and adjust to permanent housing.

Essential duties include:

• Providing direct services to a caseload of approximately 15 clients, including conducting home visits, necessary assessments, benefits assistance, and other services necessary to support the client in maintaining housing and achieving recovery goals
• Conducting initial and ongoing assessments of clients, including completion of biannual and psychosocial assessments, and providing crisis intervention when needed
• Conducting psychosocial evaluations
• Connecting clients to psychiatric services
• Connecting clients to medical treatment and substance use treatment facilities when applicable
• Connecting clients to job training programs, recreational activities, community services, food and nutrition programs
• Obtaining identification, public benefits, and other applicable income sources for clients
• Meeting weekly with clients to assess needs, encourage harm reduction, and develop service plans
• Assisting clients with preparation of documents needed for recertification and maintaining their housing
• Escorting clients to appointments when needed
• Maintaining record keeping in compliance with agency standards as well as those of City and State agencies
• Intervening in crisis situations
• Upon training, providing assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
• Performing other related duties as assigned

Minimum qualifications include:

• Bachelor's Degree or equivalent work experience
• Two years of experience working with homeless adults and substance abuse issues preferred
• Experience with harm reduction and motivational interviewing techniques strongly preferred
• Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferred
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs
• Excellent writing and communication skills
• Bilingual Spanish/English is preferred

EOE/M/F/Vet/Disabled