Case Manager
Listed on 2026-07-16
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Social Work
Family Advocacy & Support Services, Human Services/ Social Work, Crisis Counselor, Community Support Services -
Non-Profit & Social Impact
Human Services/ Social Work
Bond Health -
Case Manager Needed in the Bronx!
Full time position!
About the Position
The Case Manager will be responsible for providing rapid re-housing and homelessness prevention services to low-income veteran families.
The Case Manager will be required to have frequent contact, but not limited to, weekly or monthly face-to-face meetings, telephone conversations, aftercare contacts and survey distribution, email and other electronic exchange with each veteran on his/her caseload, depending on the need for services and post-placement support.
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Responsibilities:
-Utilize Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques to assist low-income veteran families who are either homeless or at imminent risk of homelessness to resolve their housing crises.
-Conduct assessments and program intakes for veteran families seeking SSVF services. Ensure data is accurate and complete and that all required accompanying documentation is collected.
-Participate in the intake and orientation process of new program participants.
-Provide direct case management services in the office and at field/home visits.
-Develop and update housing stability plans to assist veteran families to obtain or maintain permanent housing.
-Identify household's strengths, needs, abilities, and preferences. Utilize a variety of interventions to assist veterans with overcoming barriers to housing stability.
-Serve as a liaison between veteran families and community providers. Maintain a network of resources and contacts.
-Identify and make referrals to community resources including but not limited to preventive services, long-term case management programs, benefits assistance, mental and physical healthcare, pantries, hospitals and Homebase to maintain stable housing.
-Provide referrals, advocacy, and linkages to public and VA benefits including but not limited to healthcare, SNAP, SSl/SSDI, VA benefits, and public assistance.
-Assist with household budgeting and provide referrals for financial counseling as needed.
-Assess veteran family's legal needs and make referrals as needed.
-Coordinate with Employment Specialists to link veteran families to employment and educational assistance.
-Mediate household and/or landlord-tenant disputes that threaten housing stability;
-Work collaboratively with SSVF and community housing specialists to identify veteran family's housing needs and preferences. Assist with coordinating housing search and placement.
-Assess veteran family's need for Temporary Financial Assistance and submit
completed requests as needed.
-Complete 2010e applications for supportive housing.
-Conduct outreach and engagement to veteran families.
-Provide crisis intervention as needed.
-Provide post-placement support and follow-up contacts.
-Utilize electronic case management system. Maintain accurate and up-to-date client files.
-Participate in community initiatives to fulfill SSVF's mission of ending veteran homelessness.
-Participate in case conferences, staff meetings, and training.
-Carry out other duties as assigned by Assistant Director and/or Managing Program Director.
Requirements:
-A Bachelor's Degree in Human Services required; 0-6 months experience in a related field
-Bilingual Spanish required.
-Experience working in homelessness, substance abuse, mental health and/or trauma settings preferred.
-Knowledge of NYC resources preferred.
-Candidate must possess superior organizational, written and verbal skills.
-Self-starter with the skills and energy to work with high-need veterans in the community.
-Must be computer literate.
-Strong engagement and interpersonal skills.
-Experience working with veterans/military preferred.
Salary: Position is on a temp to perm basis. Temp salary is $26.00 per hour. Direct hire is $53,000-$55,000 plus benefits.
For more information and to apply, please contact :
Howard Newman
Account Manager, Bond Health Staffing
5824 12th Avenue
Brooklyn, NY, 11219
Office: e xt. 204
Fax:
Salary: Position is on a temp to perm basis. Temp salary is $26.00 per hour. Direct hire is $53,000-$55,000 plus benefits.
For more information and to apply, please contact :
Howard Newman
Account Manager, Bond Health Staffing
5824 12th Avenue
Brooklyn, NY, 11219
Office: ext. 204
Fax:
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