Life Coach​/Case Manager-Hybrid

Life Coach needed in the Bronx!
Full time position!

The Life Coach will provide case management and service coordination at Melrose, a 78-unit Permanent Supportive Housing program. Candidates must have experience serving adults with mental illnesses and substance use histories; experience in a supportive housing setting is preferred.

The Life Coach will be required to have frequent contact, not limited to, weekly or monthly face-to-face meetings, telephone conversations, e-mail and other electronic exchanges with colleagues is expected.

Responsibilities:
-Maintain a case load of high risk/high intensity tenants.
-Provide enhanced case management services which will be informed by a Housing First approach in the office and at the resident's home using evidence-based practices such as Motivational Interviewing and Harm Reduction techniques.
-Conduct assessments and program intakes all assigned residents.
-Ensure data is accurate and complete and that all required accompanying documentation is collected.
-Develop and update person centered service plans (every 90 days);
-Utilize trauma informed interventions and culturally responsive engagement techniques to assist resident's with overcoming barriers to housing stability and assist them in their community integration to Walton House.
-Identify each resident's strengths, needs, abilities, and preferences.
-Act as liaison for the psychiatrist at the program site and manage the appointment times of residents receiving services from the doctor.
-Provide referrals, advocacy, and linkages to public benefits including but not limited to healthcare, SNAP, SSl/SSDI, and public assistance.
-Maintain and refer to a network of resources and contacts that will further their community integration.
-Implement groups with a focus on life skills, education and support, relapse prevention and mental health counseling,
-Coordinate with Workforce Opportunities department to link residents to employment and educational assistance;
-Coordinate aftercare services and follow-up contacts for post-discharge updates.
-Conduct outreach and engagement including apartment visits and inspections.
-Participate in community development efforts such as Community Meetings and supporting the residence in establishing partnerships with other providers in the community.
-Ensure compliance with organizational and funder regulations and documentation.
-Work with Property Management staff to assist resident to meet terms of their lease including timely payment of rent and avoidance of any nuisance behaviors.
-Provide all services in a manner that respects cultural differences amongst residents.
-Provide administrative support to the Assistant Director and Program Director as needed.
-Other duties as assigned by a supervisor.

Requirements:
-A Bachelor's degree in human services or a related field required.
-Experience working with homelessness, substance use, mental health and/or trauma settings preferred.
-Must be willing to work a weekend day.
-Must possess strong organizational, writing, communication, and computer skills.
-Candidates must be self-starters with the skills and energy to work with high-need individuals.
-Strong engagement and interpersonal skills.
-Some relevant experience working with low-income or homeless populations.
-Be familiar with interventions needed for a resident with severe, persistent mental health issues.
-Local applicants are highly encouraged to apply.
-Bilingual English/Spanish strongly preferred
-A life coach is regularly required to type, use hands and fingers, and reach with hands and arms. A Life Coach is regularly required to walk, ascend and descend stairs, stoop, and kneel. A Life Coach is often required to spend up to six (6) hours sitting at a desk during a normal eight (8) hour shift. Occasionally, the Life Coach is required to lift items less than 5 pounds.

The Life Coach is regularly required to move throughout the facility/NYC while carrying out job duties.

Salary: Position is on a temp to perm basis. Temp salary is $26/hour. Direct hire ranges from $53,000-$55,000 plus benefits.


For more information and to apply, please contact
:
Howard Newman
Account Manager, Bond Health Staffing
5824 12th Avenue
Brooklyn, NY, 11219
Office: ext. 204
Fax: