Resident Monitor, Part Time

Job Title

Provides a supportive setting for Franklin residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided.

• Meets, greets, checks identifications and announces visitors to residents and staff.

• Maintains daily log of complaints and incidents in the building.

• Provides assistance to the clients when outside agencies are conducting home visits.

• Calls 911 in emergencies and informs Emergency Operator of emergency.

• Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.

• Address and access client's needs in crisis situations. Follow protocols written in the LESC Policy and Procedure handbook.

• Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health.

• Assists tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.

• Answers central telephones and relays messages to staff and residents.

• Records and maintains log of incidents.

• Monitors resident activity and ensures their safety.

• Assists program staff as needed.

• Performs other duties as requested or assigned.

Sat-Sun 12AM-8AM

$21.20/hr (including night differential)

Bronx, NY 10456

Qualification - Educational and Professional Experience

• Fireguard (F-01) Certification required or must be attained within first 6 months of employment.

• High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.

• Experience in permanent or transitional housing, or community facility, or related social services areas.

• Good interpersonal skills and ability to conduct oneself in a

• Sensitivity to issues involved in working with diverse organization is essential.

• Bilingual skills in English and Spanish are a plus.