Residential Aide

VIP Community Services seeks a Residential Aide to support adults in our supportive housing programs in the Bronx. In this onsite role, you will monitor resident safety, provide daily living assistance, and reinforce house rules while fostering a respectful, recovery-oriented environment. You will assist with appointments and transportation, document interactions and incidents, and collaborate with clinical and case management teams. This position offers the opportunity to make a direct impact on underserved populations while gaining experience in behavioral health, housing support, and integrated social services.

Responsibilities

• Provide direct support and supervision to residents in a community housing setting
• Monitor resident safety, wellbeing, and adherence to program rules
• Assist residents with daily living activities, appointments, and transportation as needed
• Document resident interactions, incidents, and progress in accordance with agency policies
• Support treatment and service plans developed by clinical and case management staff
• Maintain a clean, safe, and respectful living environment
• De-escalate conflicts and respond appropriately to crises or emergencies
• Coordinate with multidisciplinary team members to ensure integrated care
• Educate residents on house rules, community resources, and life skills
• Promote a respectful, client-centered atmosphere aligned with agency mission

Required Skills

• Resident supervision
• Crisis intervention
• Behavioral health support
• Documentation and recordkeeping
• Basic computer skills (EHR or case management systems)
• De-escalation techniques
• Client engagement and rapport-building
• Knowledge of community resources
• Safety and incident reporting
• Team collaboration