Case Managers in Bronx

Job Title

The Cedar House (Bronx) provides therapeutic and supportive services to adolescents ages 16-21 who are referred through ACS and the Juvenile Justice system. Our residents have experienced significant trauma, which may result in behavioral, emotional, and developmental challenges. Cedar Knolls House offers a comprehensive independent living skills program that includes vocational preparation and educational services designed to support youth in achieving independence.

The Case Planner provides support, counseling, and case management services to youth while assisting them in developing the skills necessary for independent living. Responsibilities include case planning, crisis intervention, permanency planning, documentation, and coordination of services for youth and families involved with foster care and ACS.

Client Engagement:

• Manage a caseload of youth and provide supportive case management and counseling services in accordance with agency and stakeholder policies and program regulations.
• Conduct regular home and community visits with youth, foster parents, and biological families to assess safety, mental health, family functioning, and independent living progress.
• Provide crisis intervention, advocacy, behavioral support, and independent living skills coaching to help youth achieve personal and treatment goals.
• Facilitate family visitation, case conferences, and multidisciplinary meetings to support engagement, permanency, and positive outcomes for youth and families.
• Coordinate with schools, therapists, medical providers, ACS, and community-based organizations to ensure clients receive appropriate services and support.
• Accompany youth to appointments and assist with educational, vocational, housing, and transition planning needs as appropriate.
• Assist youth in obtaining vital documents, including birth certificates, Social Security cards, state identification, and other records necessary for housing, employment, education, and independent living.
• Conduct home assessments and visits to evaluate safety, appropriateness of the living environment, and overall well-being of youth and families in accordance with agency and ACS standards.
• Other tasks as assigned.

Team Process:

• Participate in intake, assessment, discharge, and follow-up conferences with service providers, ACS/OCFS, and other stakeholders as required.
• Engage in regular staff meetings, supervision, and ongoing professional development trainings to support effective service delivery.
• Travel to offsite meetings, home visits, court appearances, and trainings as needed.
• Collaborate with multidisciplinary team members to ensure coordinated care, consistent communication, and alignment of client goals and service plans.
• Contribute to case reviews and team discussions by sharing updates, observations, and recommendations to support clinical and permanency planning.

Documentation:

• Complete all required case documentation in a timely manner, including case notes, FASPs, PHRs, transition plans, court reports, and other agency/ACS-mandated documentation in compliance with agency standards.
• Prepare, submit, and file incident reports as required, ensuring accuracy, timeliness, and adherence to agency policy.
• Conduct and document monthly home visits in accordance with regulatory and agency requirements.
• Ensure progress notes are completed accurately and meet billing, compliance, and audit standards where applicable.
• Develop, update, maintain service plans, permanency goals, and trial discharge plans in collaboration with youth and families, ensuring documentation reflects current progress and objectives.
• Participate in audit preparation and respond to documentation reviews to ensure full compliance with ACS and agency regulations.
• Complete documentation in compliance with agency, ACS, and Medicaid billing requirements, including CFTSS/CPST service documentation and progress notes to support accurate and timely billing, where applicable.

Core Competencies:

• Trauma-informed and youth-centered approach to service delivery, with sensitivity to complex family systems and histories of trauma.
• Strong crisis management and de-escalation skills when responding to…