Automotive BDC Sales Support Westside Mazda

Automotive BDC Sales Support
- Full-time
- Westside Mazda
Location: Cleveland

Are you outgoing, organized, and customer-focused? Looking for an opportunity to build a long-term career with one of Ohio's most respected automotive groups? Classic Auto Group is seeking motivated individuals to join our Business Development Center (BDC) as a BDC Sales Support Specialist
.

In this role, you'll serve as the first point of contact for prospective customers, helping create an outstanding buying experience while supporting our sales team. If you enjoy talking with people, staying organized, and working in a fast-paced environment, we'd love to meet you!

• Respond to inbound sales inquiries by phone, email, text, and internet leads
• Make outbound follow-up calls to prospective customers
• Schedule and confirm sales appointments
• Maintain accurate customer information in our CRM system
• Provide exceptional customer service with every interaction
• Support the sales team by ensuring timely follow-up and communication
• Help generate showroom traffic and contribute to dealership sales goals

• Excellent communication and customer service skills
• Positive attitude with a strong work ethic
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer and keyboarding skills
• Professional appearance and demeanor
• Previous customer service, call center, hospitality, or sales experience is helpful but not required
• Valid driver's license preferred

• Paid training – no automotive experience necessary
• Weekly pay via direct deposit
• Competitive compensation with advancement opportunities
• Medical, dental, vision, prescription, and life insurance
• Health Savings Account (HSA) with investment options
• Employee Assistance Program (EAP)
• 401(k) with company contribution after just 2 months
• Up to 3 weeks of Paid Time Off annually (2 weeks available during your first year)
• Factory-sponsored vehicle purchase programs
• Employee discounts on vehicles, service, and parts
• Opportunities for career advancement within one of the nation's leading dealership groups

Since 1979, Classic Auto Group has grown into one of the largest and most respected dealership organizations in the country, representing 19 automotive brands across 17 locations throughout Northeast Ohio. We believe in promoting from within, investing in our employees, and providing the training and support needed to build a successful career.

If you're ready to join a company that values hard work, teamwork, and exceptional customer service.