Customer Sales & Service Rep – Bilingual ; English​/Spanish

Overview

Site One Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. We serve green industry professionals with a one-stop shop of inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. We are committed to delivering an outstanding customer experience and supporting our associates through development programs, benefits, and perks.

We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and ongoing expansion, Site One offers opportunities to grow together.

Position Overview:

Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic, and consistently deliver the best overall customer experience. To succeed, you should be passionate and customer-obsessed while serving commercial and residential customers in the green industry.

• Demonstrate exceptional customer service to all Site One customers
• Cultivate and manage strong relationships with customers
• Assist customers with questions and needs in person, by phone, or through online ordering
• Pull and prepare inventory orders for customer pick up or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Partner with branch leadership to understand and implement new technologies and ways of working to positively impact business performance
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment

• Minimum of 1 year experience in a retail or wholesale setting (preferred)
• Excellent customer service skills
• Bilingual proficiency – candidates who are conversational in English/Spanish are preferred
• Green industry experience or knowledge of landscape, nursery, or irrigation product (a plus)
• Willingness to learn and adopt new technologies and ways of working
• Ability to think quickly and make sound decisions
• Inventory management experience (helpful)
• Must be able to lift a minimum of 50 pounds
• High school diploma or equivalent (preferred)

$18.00 - $22.00 an hour

• Competitive compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• Daily Pay available
• 401k with company match
• Tution Reimbursement
• Lucrative Associate Referral Program
• Company apparel and work boot vouchers
• Opportunity for advancement
• Paid training and business certifications available
• Free counseling services/Employee Assistance Program
• Life insurance and short- and long-term disability insurance
• Product discounts
• Most branches never work Sundays

Equal Employment Opportunity: Site One Landscape Supply is strongly committed to providing equal employment opportunities for all associates and applicants for employment. All employment decisions will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

If you are ever unsure whether a message is really from Site One, you can protect yourself from recruiting scams by using our official channels. Site One will never ask for payment or sensitive personal information via email or messaging apps. All Site One job openings and updates are posted on our official careers page: