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Global Desktop Support Manager | Service Desk Leader
Job in
Brookfield, Fairfield County, Connecticut, 06804, USA
Listed on 2026-07-21
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Jobtailor in Connecticut seeks a Senior Service Desk Leader to manage global Level 1/2 support across multiple locations. You will drive standards for devices, OS, and desktop support while ensuring timely incidents resolution and strong customer service.
You will lead a team, partner with Security and Infrastructure, and optimize service workflows, SLAs, and knowledge sharing to deliver reliable technology support and a superior employee experience.
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