Order Fulfillment Associate Part Time

Responsibilities

• Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizes a handheld scanner device (RF) to pick orders from the sales floor.
• Uses handheld scanner device (RF) to verify merchandise.
• Moves merchandise from sales floor to staging area.
• Communicates problems with inventory and/or equipment and reports expired or short‑dated items included on the pick list.
• Communicates with the club team when merchandise needs to be replenished.
• Works with the team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.
• Ensures all orders are picked in a timely manner to meet productivity requirements.
• Works with a high level of urgency to meet deadlines and key performance indicators.
• Follows operational efficiencies, processes and productivity standards adhering to established SOP for BOPIC, Curbside, and Ship from Club.
• Takes responsibility for individual performance and collaborates with club leadership when metrics are not met.
• Securely packages the order in accordance with standard operating procedures.
• Maintains the SFC area neat, clean, and organized.
• Performs general housekeeping duties, including removing trash and cardboard from the work area.
• Handles damaged goods and spoiled products in accordance with standard operating procedures.
• Processes returns to the club and determines how to handle them via DDR or the Membership desk.
• Maintains all club policies and procedures, including dress code standards.
• Meets OMNI productivity expectations regarding service level agreements (SLA), performance metrics, and goals.
• Performs additional duties as assigned, including working in other departments as needed.
• Maintains regular, predictable, full attendance; attendance is an essential function of this job.

• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Most of the time is spent moving about continuously on hard surfaces, requiring frequent bending, reaching, stooping, and lifting up to 30 pounds. Heavy or awkward objects may need to be moved with assistance. Work is performed in an environment with moving machinery, loud equipment, and occasional exposure to temperature extremes (e.g., refrigerated orders) and company‑approved cleaning agents.

Compensation for this position ranges from $18.00 to $21.60 per hour, depending on location, education, experience, and qualifications.