Spa Membership Sales Associate
Job in
Brookfield, Fairfield County, Connecticut, 06804, USA
Listed on 2026-10-03
Listing for:
Hand & Stone Massage and Facial Spa- Brookfield
Full Time
position Listed on 2026-10-03
Job specializations:
-
Sales
Sales Associate/Assistant, Retail Sales, Inside Sales, Customer Success Management
Job Description & How to Apply Below
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Wellness resources
Hourly pay + uncapped sales commissions
Are you friendly, confident, and motivated by reaching goals? Turn your customer service and sales skills into a career in wellness.
Our locally owned Hand & Stone is looking for a Spa Membership Sales Associate who can make guests feel welcome, confidently explain our membership program, and keep a busy front desk running smoothly. Membership sales are a central part of this role, along with delivering a great experience from the first phone call through checkout.
What you’ll do- Welcome guests, answer calls, and help clients schedule the right services.
- Start membership conversations, explain the benefits, answer questions, and ask for the sale.
- Work toward individual and team membership, retail, and rebooking goals.
- Follow up with prospective members and support member retention.
- Recommend service enhancements and retail products that fit the guest’s interests.
- Manage check-in, checkout, payments, and appointment scheduling accurately.
- Help resolve guest concerns professionally and involve leadership when needed.
- Communicate with massage therapists and estheticians to keep the day running smoothly.
- Keep the front desk and guest areas clean, organized, and welcoming.
- Participate in sales training and coaching, and put feedback into practice.
- Customer service, retail, hospitality, or sales experience preferred.
- Comfort discussing prices, handling objections, and asking guests to join.
- Motivation to meet goals and earn commission.
- Strong communication skills and attention to detail.
- The ability to stay friendly and organized during busy periods.
- Reliability, punctuality, and a team mindset.
- Comfort learning scheduling software and other computer systems.
- Availability for [insert evening and weekend requirements].
- Hourly pay plus uncapped sales commissions.
- Training on memberships, services, products, and guest communication.
- Ongoing coaching and opportunities to grow into training or leadership roles.
- Medical and dental coverage, paid time off, and a 401(k) with employer match, subject to eligibility and plan terms.
- Employee service pricing and retail discounts.
- A busy spa environment where you can build relationships and see the results of your work.
We are an equal opportunity employer.
Position Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×