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Front Desk Agent
Job in
Brookfield, Waukesha County, Wisconsin, 53045, USA
Listed on 2026-06-03
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Greet guests and register them at check-in and handle registration process;
Operate the point-of-sale system and process payments;
Use upselling techniques to promote hotel services and maximize occupancy;
Respond to guest inquiries and resolve issues in a timely, friendly manner;
Field guest complaints and negotiate solutions for guest satisfaction
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