Business Analyst - Senior

Business Analyst

Role Mandate:
The selected candidate will be a mat leave coverage and provide professional, knowledgeable cash management advice and support to banking partners/stakeholders and their clients to drive the achievement of cash management sales and service objectives and support the delivery of the desired customer experience.

Job Responsibilities:

• Leads deal teams to develop, present proposals/pitches for new opportunities.
• Leads prospecting workshops to grow business within the market.
• Applies business development strategies and collaborates with other banking partners to grow the business and achieve goals.
• Reviews and monitors performance of the assigned market and sales opportunity pipeline to drive results.
• Participates in deal teams to develop, present proposals/pitches for new opportunities.
• Develops an effective external network to support the identification of new business opportunities.
• Delivers exceptional customer service that builds trust through expertise, responsive service and support.
• Develops and maintains long-term, profitable relationships and expands our share of wallet with a portfolio.
• Provides subject matter expertise and assistance with complex deal structuring.
• Acts timely, efficiently, and independently, taking ownership of client satisfaction.
• May include focused calling and pipeline management activities.
• Acts as a central point of contact to answer or resolve queries.
• Advises business clients/partners on cash management and deposits solutions.
• Provides subject matter expertise on market conditions and trends to maintain a high level of environmental awareness.
• Works jointly with partners and stakeholders to develop non-standard/negotiated pricing agreements for cash management customers.
• Provides advice and guidance to assigned business/group on implementation of solutions.
• Develops and manages banking relationships and plans for prospective clients.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Provides oversight, monitoring, and reporting specific to assigned business group for regulatory remediation.
• Analyzes financial and related data to determine the client needs of the client for proper structuring of the Bank's products and services that meet client needs.
• Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.
• Monitors and tracks performance and addresses any issues.
• Supports product change management initiatives with tasks typically focused on execution and sustainment activities.
• Plans, executes and fulfills cash management product solutions sales and services activities in alignment with standards.
• Provides product and process knowledge to stakeholders (e.g. product information, pricing, implementation time frames, requirements, etc.).
• Identifies risks and takes appropriate actions to mitigate impacts and maintain operational integrity.
• Stays abreast of client needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided.
• Focus is primarily on business/group within the bank; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• 5+ years of relevant experience
• Previous FI experience
• Knowledge of cash flow and working capital analysis.
• Knowledge of cash management products and services
  - In-depth.
• Knowledge of business investment and lending products
  - In-depth.
• Knowledge of Personal and Commercial banking products and services
  - In-depth.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills
  - In-depth.
• Collaboration & team skills
  - In-depth.
• Analytical and problem solving skills
  - In-depth.
• Influence skills
  - In-depth.
• Data driven decision making
  - In-depth.
• Advanced Excel
• Strong written/verbal communication and stakeholder management
• Excel Power Query knowledge
• SQL knowledge an asset
• Power BI experience