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Front Desk Agent
Job in
Brookfield, Waukesha County, Wisconsin, 53045, USA
Listed on 2026-08-03
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-08-03
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Greet guests and register them at check-in and check-out;
Input and retrieve guest information and process payments using the point-of-sale system;
Upsell hotel services to maximize occupancy and revenue;
Answer guest questions, resolve issues, and handle complaints to ensure guest satisfaction;
Demonstrate knowledge of hotel offerings and local area to provide excellent customer service
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