IT Operations Engineer
Job in
Brookfield, Waukesha County, Wisconsin, 53005, USA
Listed on 2026-06-28
Listing for:
Ameristar Perimeter Security USA Inc., An Assa Abloy Group Brand
Full Time
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
IT Operations Engineer
Make an Impact Where Technology Meets People
We're looking for a hands-on IT Operations Engineer who thrives on solving problems and keeping people productive. In this role, you'll be the go-to expert supporting desktop technology across multiple locations—tackling everything from day-to-day support to small IT projects that make a real difference.
What You'll Do- Own and manage incoming Help Desk requests (onsite & remote)
- Troubleshoot and support desktops, laptops, printers, phones, mobile devices, and scanners
- Support Windows, Microsoft 365, Teams, Outlook, Adobe, iOS, and remote access tools
- Coordinate new hire setups and employee departures
- Install, maintain, and retire desktop hardware and software
- Manage Active Directory users, assets, and inventory
- Test and deploy hardware/software upgrades
- Support secure access, including badge/fob activation
- Bachelor's degree in IT, Computer Science, or related field
- 3–5 years of Help Desk or Desktop Support experience
- Strong knowledge of Windows OS, Microsoft 365, Active Directory, and mobile devices
- Proven troubleshooting skills and a customer-first mindset
- Comfortable supporting executives to frontline employees
- Organized, adaptable, and able to juggle multiple priorities
- Experience supporting multiple facilities and remote users
- Hardware/software rollout experience
- Microsoft or Help Desk certifications
- Exposure to networking, security, and patch management tools
- Work with a collaborative, high-performing IT team
- Variety in your day—support, projects, and problem-solving
- Limited travel, steady growth opportunities, and meaningful impact
If you enjoy fast-paced environments, solving complex tech issues, and helping people do their best work—we'd love to hear from you.
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