Dairy​/Frozen Clerk

Dairy Department Stocking Support

Primary objective:
To provide stocking support for the Dairy Department. To contribute toward ensuring a positive shopping environment for customers and a positive working environment for employees.

Nature and scope:
Primary emphasis in this position is on stocking, sorting, display building in order to ensure maximum department sales and product availability. Primary learning challenge is product location and acquiring necessary production speed in stocking. This position requires ongoing light lifting, walking, and use of box cutter and pallet jack, social skills/verbal interaction, listening skills, reading and judgment/decision making. Position functions and work hours may vary according to business needs.

The Dairy Manager or person in charge provides assignments and work direction.

• Perform sorting and stocking of dairy product
  • Complete assignment in allotted time.
  • Handle and cut cases properly to avoid product damage.
  • Properly sort, stock, and ensure correct placement and facing on shelf.
  • Work overstock.
• Fill and rotate dairy cases and displays
  • Ensure cases and displays are full, clean and attractive.
  • Maintain proper refrigeration and handle product properly to avoid damage.
  • Separate outdated or unfit product.
  • Set cases and displays according to instructions.
  • Ensure proper pricing and documents are complete.
• Perform clean-up of sales floor and backroom
  • Pick up and compact cardboard, stack pallets, clean up spills and store overstock.
  • Return items or merchandise returns to shelf (shop back).
  • Handle damaged items appropriately.
• Assist customers with product location and price checks
  • Answer questions and/or assist customers with product location. Take customers directly to the item they are looking for.
  • Refer customers to the proper area or individual for help.
• Respond to department phone calls in a timely and consistent manner
• Assist with product resets
• Follow all store and department policies and procedures

• Physical
  • Lifting/carrying up to 60 lbs.
  • Pushing/pulling up to 2000 lbs.
  • Equipment operation (box cutter, pallet jack, cleaning equipment, compactor, flatbed
  • Climbing ladders, kneeling, bending, stooping, reaching, turning, walking, crawling
• Mental
  • Judgment/decision making
  • Listening skills
  • Social skills/verbal interaction
  • Memorization
  • Reading, writing, math

Important disclosure notice

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.