Medicare Claims & Customer Service Leader
Job in
Brookhaven, DeKalb County, Georgia, USA
Listed on 2026-08-23
Listing for:
Bankers Fidelity Life Insurance Company®
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Bankers Fidelity Life Insurance Company® in Brookhaven, GA seeks a Claims Customer Service Call Center Manager. You will plan, coordinate, and supervise daily operations, leading CS reps to deliver timely, accurate responses to customers, agents, and providers.
Responsibilities include workforce management, training, escalation handling, and ongoing process improvement. The role emphasizes strong analytical, organizational, and problem-solving skills to maintain service levels and customer
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