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Claims CX Team Lead - Mentorship & Process Innovator

Job in Brookhaven, DeKalb County, Georgia, USA
Listing for: Reserv
Full Time position
Listed on 2026-09-17
Job specializations:
  • Insurance
    Emergency Crisis Mgmt / Disaster Relief
Salary/Wage Range or Industry Benchmark: 75000 - 105000 USD Yearly USD 75000.00 105000.00 YEAR
Job Description & How to Apply Below

Reserv, an insurtech, is seeking a Claims Customer Experience Team Lead to mentor and build processes for the Customer Experience team as they support clients through the claims lifecycle.

The role requires strong leadership, insurance knowledge, and a commitment to white-glove service, with cross-functional collaboration with Claims Operations, Product Operations, and Engineering to streamline workflows.

Are you ready to take on the Claims CX Team Lead
- Mentorship & Process Innovator role at Reserv?

This role, Claims CX Team Lead
- Mentorship & Process Innovator at Reserv, could be your next opportunity.

We would love to welcome a new Claims CX Team Lead
- Mentorship & Process Innovator to our organisation in Atlanta, GA, United States.

For the Claims CX Team Lead
- Mentorship & Process Innovator position at Reserv, we are reviewing applications now.

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