Senior Ecommerce Client Partnership Manager

C.A. Fortune is a national consumer-centric integrated commerce agency built to help brands win  deliver sales strategy, in-store execution, full-service marketing, and digital commerce through a single, fully integrated partner. Our capabilities span the full shelf: from getting brands on it, to getting them off it.

We’re passionate, energetic, and deeply motivated by one thing: helping brands win over customers and consumers. We bring together sales experts, marketers, e-commerce specialists, data analysts, and creatives. Different backgrounds, one mission.

C.A. Fortune is built on the belief that great people build great brands. We're a national consumer-centric integrated commerce agency. We show up every day to help brands of all sizes grow, compete, and lead. From emerging challengers to established market leaders, we bring the sales horsepower, marketing firepower, and integrated thinking to move the needle at retail.

The best brands are built by the best people. Come build with us.

• We are looking for a Sr. E-Commerce Partnership Manager will manage a portfolio of clients on all day- to-day activities to grow CA Fortune Clients’ business on Ecommerce platforms, with a focus on Amazon, to ensure they are set up for success. Additionally, this role will lead strategy sessions, business reviews, and operations meetings. They will also have direct partnership management responsibilities owning the development and execution of digital shelf and merchandising strategies.
• Location:
  
  Fully remote, if local to Chicago, IL will observe a hybrid schedule in office 3 days
• Salary: $80,000 - $90,000 based on experience, qualifications, and skills
• Travel required is less than 10% - i.e. industry trade shows, client national sales meetings, ECommerce Team meetings, and /or any other events
• At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families.

• Direct management of clients’ brands and portfolio with responsibility for:
• Ecommerce strategy development across the channel to ensure product availability, content, customer acquisition, and retention
• Amazon digital shelf creation & optimization, assortment recommendations, pricing, merchandising, Amazon Advertising strategy & execution, 1P & 3P selling
• Work with clients to identify, track, and report on KPIs
• Help clients navigate relationships and meetings with Amazon Vendor Managers
• Manage clients’ vendor and seller accounts, including catalog and content updates, merchandising, data accuracy, and submissions to Amazon support
• Lead onboarding of new clients and new product launches in Vendor and Seller Central
• Engage internal insights team to deliver client reporting and data needed to make key business decisions
• Analyze client reporting and develop insights that lead to action to drive growth
• Tracking progress and coordinate client updates and ensure critical timelines are met
• Identification of issues and troubleshooting solutions with Amazon support including operational issues that may cause delays in shipments
• Participation in key client strategy meetings
• Work with distributors and other 3P logistics providers to provide solutions for clients to sell any product via Amazon platforms

• At least 5 years of experience working with Amazon.
• Experience with a major retailer (Brick & Mortar or Online).
• Experience partnering with Amazon and working with Seller Central and Vendor Central platforms.
• Experience with Amazon's advertising portal (i.e. budgeting and advertising spend).
• Strong knowledge of the consumer products industry (specifically food products).
• Strong communication skills, ability to clearly articulate complex concepts/processes in a concise manner, including strong attention to detail and proofreading skills.
• A demonstrated competency in multi-tasking and problem-solving with focus on meeting deadlines.
• Strong analytical and strategic thinker; can turn self-developed strategies/efficient processes into execution.
• Ba…