Guest Experience Counter Associate (Kilwins Premium Chocolates, Ice Cream and Confections

Job in Brookhaven, DeKalb County, Georgia, USA

Listing for: CM Ventures

Full Time position
Listed on 2026-08-04

Job specializations:

Retail
Retail Sales, Retail Associate/ Customer Service, Customer Service Rep
Sales
Retail Sales

Salary/Wage Range or Industry Benchmark: 24000 - 32000 USD Yearly USD 24000.00 32000.00 YEAR

Position: Guest Experience Counter Associate (Kilwins Premium Chocolates, Ice Cream and Confections)

CM Ventures, Inc. Counter/Salesperson Position JOB SUMMARY

The counter/salesperson position is critical to ensuring customers have an outstanding experience while visiting the store. The individual must be knowledgeable of the products offered and able to assist with most duties in the store.

ESSENTIAL FUNCTIONS

Greets and interacts with customers

Answers customer questions and makes sales suggestions

Answers the phone and takes phone orders

Has working knowledge of product offerings

Helps with restocking and setting up displays

Performs general cleaning duties; dust, sweep, mop, wash windows, take out trash

Operates Point of Sale (POS) system

Packs boxes and baskets

Assist with preparation of products (i.e Waffle cones)

KNOWLEDGE, SKILLS AND ABILITY

Ability to operate POS system and count back change

Ability to work well with others, listen well and follow direction

Must be customer service oriented with good personality and manners

Must read and speak English and have good communication skills

EDUCATION AND EXPERIENCE

Current student or High School diploma/equivalent

Previous sales or retail experience helpful, but not necessary

PHYSICAL REQUIRMENTS

Must be able to lift 50 pounds

Must be able to stand for long periods of time in retail store environment

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