Site Administrative & Front Desk Specialist

The Administrative Assistant provides front desk, administrative, finance, HR, and site support for the Sterling facility. This role serves as the first point of contact for visitors, employees, vendors, and callers while helping ensure daily office operations run smoothly and professionally. This position supports the site by maintaining consistent front desk coverage, answering phones, assisting with visitor sign-ins, receiving packages, supporting employee badging and access needs, completing routine data entry, and assisting with administrative tasks that support Finance, HR, IT coordination, and plant operations.

The role is intended to improve office continuity, reduce administrative interruptions for key site employees, support timely and accurate reporting, and help create a professional and welcoming experience for employees and visitors.

• Provide consistent front desk coverage during scheduled working hours.
• Answer incoming phone calls, direct calls appropriately, and take accurate messages when needed.
• Greet employees, visitors, vendors, contractors, and delivery personnel in a professional and welcoming manner.
• Manage visitor sign-in processes and help ensure site access procedures are followed.
• Receive, sort, and distribute mail, packages, deliveries, and other incoming materials.
• Assist with employee badging, access issues, and coordination with appropriate internal resources.
• Support routine administrative tasks for site leadership, HR, Finance, and Operations.
• Assist the Plant Controller with routine finance support, including data entry, invoice coding support, documentation organization, filing, and report preparation.
• Support Sterling SAP entry processes assigned and trained.
• Help maintain accurate records, files, spreadsheets, and site documentation.
• Assist with ordering office supplies, coordinating small site needs, and running local errands for plant-related business when needed.
• Help reduce administrative interruptions for employees by serving as the primary point of contact for general office needs.
• Support month-end processes by assisting with documentation, data entry, and administrative follow-up.
• Maintain confidentiality when handling employee, financial, business, or site-related information.
• Communicate professionally with internal and external stakeholders.
• Escalate issues, questions, or concerns to the appropriate leader in a timely manner.
• Perform other duties and projects as assigned.

• Assist with employee communications, postings, meeting preparation, and site announcements as needed.
• Help coordinate office coverage during meetings, leadership absences, or other operational needs.
• Support onboarding activities by helping prepare materials, badges, visitor access, and basic site resources.
• Assist with maintaining a clean, organized, and professional front office environment.

Showing Respect Communicate with employees, visitors, vendors, and internal partners in a professional, courteous, honest, and respectful manner. Maintain confidentiality and treat all individuals with fairness and professionalism.

Find a Better Way Look for opportunities to improve office processes, reduce administrative gaps, organize information more effectively, and support smoother daily operations for the Sterling site.

Winning Together Work collaboratively with Finance, HR, Operations, IT, and site leadership to ensure employees and visitors receive timely support. Step in where needed to help the team operate efficiently.

The Customer’s Champion Provide responsive and professional support to internal and external customers, including employees, callers, visitors, vendors, and delivery partners. Help ensure requests are routed and resolved in a timely manner.

Performance Matters Complete assigned administrative, finance, and site support tasks accurately, timely, and with attention to detail. Support reliable reporting, documentation, and follow-through.

Sense of Fun Contribute to a positive and welcoming office environment. Help create a workplace where employees, visitors, and team members feel supported, included, and comfortable engaging with the…