Program Assistant

Location

Brookings, South Dakota

South Dakota State University Facilities & Services is in search of a customer-focused and highly organized professional to serve as a key resource for the Custodial Services department. In this collaborative role, you will build strong campus partnerships, coordinate hiring and onboarding efforts, support daily operations, and help ensure exceptional service across the university. If you enjoy connecting with people, solving problems, and making a meaningful impact on both employees and customers, we invite you to join our team.

This position is located in Brookings, South Dakota .

Must be authorized to work in the U.S. Sponsorship is not available for this position.

Provides high-level customer service, administrative, and operational support for the SDSU Facilities & Services Custodial Services department. Serves as a central point of contact for campus customers, ensuring service requests and concerns are addressed promptly and effectively. Partners closely with Custodial Services leadership to coordinate departmental priorities, support daily operations, and maintain strong customer relationships. This position also oversees equipment coordination, assists with departmental planning, and supports recruitment and onboarding efforts by partnering with Human Resources and hiring staff throughout the hiring process.

Success in this role requires exceptional communication, organization, attention to detail, and a strong commitment to customer service and employee support.

SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions.

Relocation benefits are available per university’s guidelines.

• Microsoft Office Suite (Outlook, Word and Excel)
• Work order management systems

• Strong verbal and written communication skills
• Work effectively with employees, customers, vendors, and University leadership
• Organize and manage multiple priorities, projects, and deadlines
• Lead, train, and support employees while addressing performance and operational issues
• Evaluate problems, make sound decisions, and develop practical solutions
• Use computer systems, databases, and business software to track information and generate reports
• Work independently, collaborate with others, and adapt to changing operational needs

Valid driver’s license

Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check. SDState is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students.

This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14.

SDState is the state’s largest, most comprehensive university with over $94 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities.

South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land‑grant access mission. SDSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment.

Arrangements for accommodations required by disabilities can be made by emailing HR
. Individuals with concerns regarding…