QA Team Lead, Fintech Quality Assurance

A regional financial institution is seeking a Quality Assurance Supervisor responsible for leading a team of analysts and specialists in their National Products department. The role demands strong leadership, communication skills, and a minimum of three years of related experience. Key responsibilities include maintaining high performance standards, monitoring testing metrics, and ensuring compliance with procedures. Previous experience in quality assurance or customer service is required, along with proficiency in SharePoint and Salesforce.

This position is full-time and offers mid-senior level engagement in the quality assurance function.
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