Quality Systems Associate

Would you like to join an international team working to improve the future of healthcare? Our global healthcare company, founded in 1909, is a leader in plasma‑derived medicines and transfusion medicine, developing, producing and marketing innovative medicines, solutions and services in over 110 countries.

Under the direct supervision of the Quality Systems Manager, perform quality assurance and training functions to ensure compliance with internal and external regulations and protocols.

• Review equipment QC and maintenance records on a weekly basis.

• Document, investigate, and perform root‑cause analysis for deviations and customer complaints related to product quality and donor safety.

• Inspect and release incoming supplies, reporting any non‑conformances.

• Review documentation for unsuitable test results.

• Assist in ensuring cGMP regulations, SOPs, and regulatory requirements are followed.

• Perform all product release activities.

• Review lookback information, waste shipment documentation, and unexpected plasmapheresis events, including donor chart exceptions and donor deferral notifications.

• Review plasma processing documentation to confirm proper freezing, storage, and handling of product.

• Support center training programs: create, maintain, and audit training records; observe employee training; conduct training activities for notifications, corporate directives, SOP changes, and initial SOP implementations.

• When the Quality Systems Manager is absent, review and approve deferred donor reinstatement activities and assist with internal donor center audits.

Maintain certification as a Donor Center Technician.

• Strong interpersonal communication, organizational, and problem‑solving skills.
• Understanding of FDA regulations, cGMP, and quality systems.
• Integrity and commitment to quality and compliance.
• Basic mathematics, legible handwriting, and computer proficiency.
• Flexibility to work varied schedules to meet business needs.
• Ability to perform detailed document reviews and employee observations.
• Good organizational skills and attention to detail.
• Capacity for prolonged sitting and document review.

High school diploma or GED. Obtain state licensures or certifications if applicable.

Typically requires no previous related experience.

Work is performed in a plasma center with exposure to biological fluids, electrical equipment, and extreme cold. Personal protective equipment (PPE) is required. The role involves sitting for 4–6 hours per day, standing 2–4 hours per day, bending, twisting, frequent hand and foot movements, and lifting 15–50 lbs as needed. Vision and hearing acuity are essential.

Grifols provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, protected veteran status, or disability. Qualified applicants will be considered in accordance with applicable laws.

NORTH AMERICA : USA : SD-Brookings:

BTBRK - Brookings SD-22nd Ave S-BPC