Senior Office Assistant

Location:

333 Washington Street, Brookline, MA 02445

Are you looking to make a meaningful impact in a community-focused role? The Town of Brookline is seeking a dedicated and detail-oriented Senior Office Assistant to join our Public Works Department!

As a Senior Office Assistant with the Department of Public Works (DPW), you will play a crucial role in ensuring the smooth operation of one of Brookline’s most essential departments. This position is responsible for providing customer service, performing administrative duties, and supporting the daily operations of the DPW. If you thrive in a fast-paced office environment and enjoy serving the community, this is the perfect opportunity for you!

• Provide top-notch customer service by answering inquiries in person, over the phone, and via email, while professionally addressing citizen concerns.
• Perform a variety of general clerical duties such as word processing, filing, data entry, and maintaining records.
• Assist with departmental administrative processes, including permitting and acting as a liaison between the public and inspectors.
• Enter work requests into the Department’s Computerized Maintenance Management Systems (CMMS) and provide follow-up reports.
• Support financial operations by processing accounts payable, maintaining records, and handling vendor requests for payment schedules.
• Manage refuse billing and provide assistance with questions regarding bills, including preliminary research for abatements.
• Maintain internal control systems for office supplies, order materials, and manage distribution.
• Prepare routine reports, including street light outages, and ensure accurate and timely processing of administrative functions.
• Support the Department with any additional clerical tasks as required.

• Education:
  
  High school diploma;
  Associate’s degree preferred; or an equivalent combination of education and experience.
• Experience:
  
  Two to three years of office experience, with a preference for customer service or municipal experience.
• Skills & Abilities:
  • Strong organizational skills and attention to detail.
  • Ability to work independently and manage time efficiently.
  • Excellent verbal and written communication skills.
  • Basic bookkeeping and accounting knowledge.
  • Proficient in office software, including word processing, spreadsheets, and data entry applications.
  • Ability to interact professionally with the public and internal departments.
  • Ability to read maps and interpret administrative data.

• Competitive Compensation: $27.15 - $28.39 hourly
• Excellent Health and Retirement Benefits
• Opportunity to Serve the Community
• A Collaborative and Supportive Work Environment

The Town of Brookline is an equal opportunity employer and dedicated to maintaining a diverse workforce.