Receptionist, Administrative/Clerical
Job in
Brookline, Norfolk County, Massachusetts, 02445, USA
Listed on 2026-05-17
Listing for:
Hebrew SeniorLife
Full Time
position Listed on 2026-05-17
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Admin Assistant, Customer Service Rep
Job Description & How to Apply Below
- Warmly greets all guests, residents and colleagues entering and leaving the building.
- Efficiently answers all in-coming calls to Center Communities of Brookline.
- Takes telephone messages for the staff, and forwards calls to staff members or to the voicemail system, as needed.
- Supports the needs of residents, and refers them to the appropriate services in the community as appropriate.
- Graciously receives complaints and concerns. Acts to correct issues by making requests of others.
- Follows through on all requests to ensure that they are completed in a timely manner.
- Handles maintenance work order request calls and creates the work order in Yardi Voyager.
- Distributes work orders requests to the maintenance department.
- Closes out completed work orders in Yardi Voyager.
- Schedules pest control appointments, when needed.
- Conducts special projects, including the creation and/or maintenance of spreadsheets, lists, and databases, and conducts research as requested.
- Assists in the sorting and distribution of mail.
- Signs residents up for bus trips, when needed.
- Sends out the daily overnight call list from the answering service.
- Accepts key requests from residents.
- Creates key fobs upon move in, and when additional fobs are requested by residents.
- Updates resident names in the intercom system.
- Distributes information from the office to residents via individual cubbies.
- Maintains a professional approach to all issues at all times.
- Keeps a clean and neat work area.
- Follows the rules as set by the CCB Employee Handbook.
- Performs other related duties as required or directed.
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